Receptionist

Receptionist

Supervised By:  COO

Job Summary:

The Receptionist will answer all incoming calls during regular business hours and perform a full range of moderate to complex clerical tasks involving judgment and discretion.

Specific Job Duties:

• Answer and transfer all incoming calls
• Process standard and electronic mail (incoming and outgoing)
• Distribute incoming faxes and assist with outgoing faxes
• Track supplies and inform Accounting Manager of shortage
• Prepare and compose correspondences, reports, etc.
• Create /maintain standard & electronic files and records
• Troubleshoot office technology problems and systems of a limited scope
• Assist with events; name tags and RSVP’s
• Compile & prepare reports
• Log donations and send Thank You letters
• Maintain supply cabinets
• Sort and distribute mail
• Assist other departments as needed
• Other duties as assigned

Job Requirements:

• Proficiency in using standard office software including Microsoft Office
• Thorough knowledge of English grammar, punctuation, and spelling.
• Proper telephone etiquette and a positive service attitude.
• Quality oral and written communications skills.
• Proficiency with standard office machines and equipment. 
• Ability to perform day-to-day work with only general instruction, including new or unusual assignments with independence and initiative.
• Ability to perform assignments and projects which often involve coordinating with other employees to gather information or solve problems.
• Thorough knowledge of office methods, procedures and practices.
• Ability to learn, interpret independently and apply a variety of complex policies and procedures.
• Ability to identify deviations from applicable policies.
• Ability to perform standard arithmetic functions of a transactional nature, including tracking and comparing data.
• Position requires the ability to sit and work on a computer for 8 hours a day.
• Ability to communicate with clients, other staff members and the general public exchanging accurate information face-to-face, on the telephone and electronically.
• The job requires constant computer and other office productivity machinery operation, such as a calculator, copy machine, and computer printer.

Education: 

• Bachelor Degree Preferred

Harris House is an equal opportunity employer. We provide reasonable accommodation to qualified individuals with disabilities and encourage prospective and current employees to discuss potential accommodations with us. When we hire, we do not discriminate on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit-based factors.