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Claims Service Rep CEB

Hartford Steam Boiler
Mastic, NY Full Time
POSTED ON 9/7/2022 CLOSED ON 12/12/2022

What are the responsibilities and job description for the Claims Service Rep CEB position at Hartford Steam Boiler?

Offer:

Provide customers with quality and service that is consistent with established claims management standards and practices. Key responsibilities include prompt customer contact, creation of a plan for claim evaluation, timely assessment of damages, investigation relative to the cause of loss, assessment of the availability/applicability of coverage and proactive achievement of the most efficient, cost-effective resolution. Produce claim files that reflect accuracy, timeliness, efficiency and a distinctive customer experience.

Profile:

Education & Experience:

  • A High School diploma is required
  • College degree is preferred
  • Adjuster licenses as required by state
  • 1 year experience in customer facing, financial, or service oriented position
  • 2 years experience in the Property/Casualty insurance industry and/or as a Claims Adjuster is a plus
Knowledge & Skills:
  • Excellent organization and time management skills
  • Good communications skills (verbal and written) with the ability to influence and negotiate
  • Strong customer awareness, emotional intelligence, advocacy and ability to cultivate a strong relationship with customers
  • Flexibility in work schedule and willingness to work in a fast paced environment
At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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