What are the responsibilities and job description for the Field Service Technician - CNC position at Hartwig?
Hartwig is looking for a Field Service Technician (Service Engineer) who contributes to the success of the company by keeping our customers' CNC machine tools running at peak operating levels. The customers we serve are in a variety of industries and rely on Hartwig to repair, inspect and troubleshoot their equipment. This full-time position is located in the Omaha, NE, area but location could also be considered in Sioux City area. The salary starts at $60,000 and is based on past work experience.
Service area includes Western Iowa and the State of Nebraska. Emphasis will be primarily West of I35 to Norfolk, NE line.
Main responsibilities for this full-time role include:
- Conducts high quality, efficient and timely repair and installation of CNC machines
- Recommends modifications and improvements to machines, equipment and processes
- Trains and instructs customers on service, repair and proper installation
- Uses software and electrical tools to find damaged work parts and identifying permanent solutions to repair computer controlled machines and accessories
- Ability to complete necessary tasks in our service software and timecard system on a daily basis
- Travels to customer sites, usually within 3 hours from home, with occasional overnight travel.
The Skills - Individuals who ideally fit this role should meet the following qualifications:
- Demonstrated mechanical and electrical experience required
- Field service and maintenance experience on CNC equipment preferred
- Field service experience with electro mechanical equipment (i.e. HVAC, printing presses, etc.)
- Ability to work independently, a go getter that finds the next customer that needs our help
- Good driving record and valid driver's license to ensure fleet vehicle insurability
The Organization, The Team and Our Benefits
Hartwig's team is dedicated to helping manufacturers control and power the growth of their business. To achieve this, team members are given the tools and training for success. In addition to a comprehensive first year training program and on-going professional development, Hartwig provides a full benefit package including health, dental, vision, life and disability insurances.
Compensation is also a key element in your decision to join the Hartwig team. We offer a 401k program has a 20% match and team members are bonus eligible. As a Service Engineer you will also be provided a uniform allowance, laptop and cellphone.
Hartwig, Inc., including all operating subsidiaries, is an Equal Opportunity Employer - M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected class.
Salary : $60,000 - $0
