What are the responsibilities and job description for the Dispatcher position at Harvest Sherwood?
Essential Job Functions:
The Dispatcher Associate will be assigned duties, based on organizational needs and priorities.
Communicate, throughout the day, with drivers on the progression of route and communicate that information with sales.
Transmit messages and ensure accurate receipt and understanding.
Receive calls from drivers, transmit messages, and make inquiries to obtain requested information or services.
Log information relating to schedule of drivers and customers.
File data and perform other routine clerical tasks required by regulations.
Monitor alarms and notify proper agencies when necessary.
Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
Manage computer dispatch systems and maintain customer relationships in the dispatch and supervision of drivers on loads.
Ensure driver compliance with Department of Transportation regulations.
Complete daily reporting of dispatch activity.
Facilitate all over the road breakdowns, accidents, weather delays and any route exceptions.
Participate in driver evaluation and ride along with drivers quarterly.
Work Schedule Monday – Friday, Saturday 4am start time.
Perform other tasks as needed.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential job function assigned satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements:
Ability to understand and follow moderately complex oral instructions in the English language.
Remain calm and effective under heavy work load and emergency situations.
Speak with a clear, well-modulated voice.
Ability to write legibly and demonstrate knowledge of correct spelling, grammar and punctuation.
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
Experience:
- Dispatching: 2 years (Required)
Work Location: In person
Salary : $22
