What are the responsibilities and job description for the It engineer software position at Hawaiian Airlines?
At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve.
Join our ohana and be a part of an exciting team of professionals dedicated to serving our kama āina and introducing our islands to the world!
Position Summary
The Data and Common Services dept is responsible for building and maintaining enterprise wide software services such as airline PSS integration and enterprise data stores that support self-service check-in capabilities, flight status and event operational data, customer information, ticketing details and events, etc.
The RESTful and event-driven services that we build are leveraged both by customer and employee facing applications. Services that enable passenger check-in are ideal for common services as they can be re-used by , our mobile app, our self-service kiosks, even gate agents may need to access these services.
We are also responsible for best practices and common use patterns and frameworks for our integration platform infrastructure that other groups within the company build their applications upon.
SDEs work with the Solution Architect's designs to create detailed technical specifications and implement code that meets our standards for quality, maintainability, performance and security and ensure they are implemented by the team through code reviews.
A Data and Common Services SDE work with Senior SDEs to provide direction and mentorship to other SDEs. SDEs are expert coders, make implementation design decisions and able to solve complex problem under pressure within the systems integration space.
They ensure comprehensive unit, integration, performance and load tests are implemented, and are able to accurately estimate their time and effort to solve an issue and be an integral part of an agile work team.
Software Developer Engineers write and configure code. They generally come from Computer Science or Information Systems backgrounds.
The Software Developer Engineer family contains a wide array of individuals and skills so that the breadth of coding languages is encompassed ( C, C#, C , JAVA, Ruby, Python, etc.
This group creates the software and technical solutions that run the company. They are responsible to understand business requirements, comprehend the technical design for the solution, conceive and write detailed software implementations / code, as well as ensure their solutions adhere to the security, logging, error handling, and performance specifications.
This position has an opportunity to work out of Honolulu, Hawaii or Tempe, Arizona
Key Responsibilities
- Write, configure and develop software and code-driven solutions
- for medium complexity business problems according to user specifications
- Decompose business requirements and translate them into detailed design specifications and code
- Build solutions that utilize the enterprise monitoring / logging frameworks
- Participate and engage with the appropriate matrix areas for the construction and delivery of the solution
- Analyze and resolve operational and production problems of medium complexity, including researching and recommending alternative actions for problem resolution and taking timely action
- Demonstrate proficient understanding of business processes being supported by assigned system(s) across multiple business customers.
- Evaluate and recommend emerging technologies and process or system enhancements for business customers
- Assist less senior Developers when performing system and acceptance testing
- Test and implement system and enhancements using techniques that preserve system integrity
- Document and communicate assigned work and progress to immediate project team, and management in a timely manner.
- Support the organization’s project management policy, practice and methodology.
- Maintain focus on internal and external customer requirements
- Serve as a communications liaison between the business customer and the technology development and support groups
- Interact with business customers to define, analyze, and deliver customer requirements
- Develop cost analysis estimates
- Other duties as assigned
Minimum Requirements
- 2 years of work experience in Information Technology or business environment (Or 1 year of working in Hawaiian Airlines IT)
- Proficient knowledge of software development practice, concepts, and technology obtained through formal training and work experience
- Knowledge of the Software Development Life Cycle process and prior experience actively participating in it
- Proficient knowledge of required programming languages
- Proficient knowledge of technical / business environment
- Ability, within a specific technology area to independently complete root-cause analysis, design solutions, write code, perform testing, provide documentation, and implement medium size development projects or major components of large projects that carry a moderate risk to the organization
- Excellent partnering, communication, and negotiation skills so as to gather business customer requirements and communicate effectively with technology development and support groups
- Ability to complete tasks with a moderate amount of direction
- Ability to work effectively in a strong customer service / team oriented environment
- Ability to review the technical work of less senior Developers
Hawaiian Airlines is regulated by the Department of Transportation (DOT - regulation, 49 CFR part 40) and all applicants are advised that post-offer and / or pre-employment drug testing will be conducted to determine the presence of Marijuana, Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any offer of employment or transfer into a safety-sensitive position.
Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn.
In addition to routine employment eligibility verification, airlines must gather information to validate country of citizenship and country of birth.
Upon hire, you must provide documentation proving your current country of citizenship and birthplace.
At Hawaiian Airlines, we are dedicated to offering a comprehensive total rewards package that aims to attract, engage, and retain the finest talent in the industry.
Our rewards structure is thoughtfully designed to include a competitive base salary coupled with variable compensation opportunities.
This balanced approach ensures a fulfilling and lucrative work environment, aligning individual achievements with the broader organizational success.
Please note that the provided salary information serves as a general guideline. Our salary is determined by a candidate's experience and qualifications as well as market and business considerations.
The expected pay range is $91,000 - $114,000.
Preferred Qualifications
- in Computer Science, Engineering, Information Systems and / or equivalent formal training or work experience
- Implementing RESTful APIs using MuleSoft
- Understanding of the core business processes involved in their area of expertise
- Ability to build solutions that do not require programmer intervention to perform standard business maintenance / configuration
- Ability to build solutions that are self-healing and that require minimal to zero maintenance
- Ability to manage projects using the organization’s project management methodology
- Industry Experience is a plus
- Practical experience applying SOLID object-oriented design principles and design patterns
- Experience using SQL queries and stored procedures
- Integrating with relational and NoSQL databases such as PostgreSQL and MongoDB
- Developing microservices on Amazon Elastic Kubernetes Service (EKS)
- Developing data viewers using advanced programming skills in Python and SQL and Angular
- Authoring and scheduling DAGs in Airflow
- Implementing ELT data pipelines using MuleSoft, Airflow, and dbt
About Hawaiian Airlines
Now in its 95th year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 150 daily flights within the Hawaiian Islands, and nonstop flights between Hawaiʻi and 15 gateway cities more than any other airline as well as service connecting Honolulu and American Samoa, Australia, Cook Islands, Japan, New Zealand, South Korea and Tahiti.
Consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi.
The carrier was named Hawaiʻi's best employer by Forbes in 2022 and has topped Travel Leisure’s World’s Best list as the No.
1 airline for the past two years. Hawaiian has also led all carriers in on-time performance for 18 consecutive years (2004-2021) as reported by the Department of Transportation.
The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats.
HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai i’s hometown airline, Hawaiian encourages guests to and experience the islands safely and respectfully.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ : HA). Additional information is available at .
Follow Hawaiian’s Twitter updates (), become a fan on Facebook (), and follow us on Instagram (). For career postings and updates, follow Hawaiian’s page.
For media inquiries, please visit Hawaiian Airlines’ .
Last updated : 2024-05-02
Salary : $91,000 - $114,000