Sommelier

Hawksmoor NYC- is a restaurant whose menu revolves around all-natural beef from family-run farms, many based in upstate New York, Pennsylvania, and New England, simply seasoned with flaked sea salt and seared over live-fire charcoal. Hawksmoor’s home in the historic United Charities Building, steps from Gramercy Park, which was closed from public view for over a century, boasts a main dining room with a 26-foot vaulted ceiling, a forty -seat bar, and two private dining spaces.

We believe people do their best work when they are comfortable, supported and have fair treatment. In the UK, Hawksmoor has been the only restaurant company to be ranked in the top 100 companies to work for 10 years in a row from the Sunday Times list of Best Companies to work for. The vision for how employees should be treated remains the same regardless of location. The key thing to know is that the people at Hawksmoor get to come to work and fully be themselves – we just ask that you work hard and be nice to people.

Reporting to the Bar Manager, we're looking for a Sommelier to join our team:

General Job Description:

Responsible for working as part of the wine team and delivering excellent wine service and hospitality through a consistently high-quality and successful program with strong product knowledge and excellent training and development. 

Responsibilities include:

• Service based role delivering consistently excellent wine service at Hawksmoor. 
• Supporting the Lead Sommelier and Bar Manager to ensures that all Hawksmoor wine program is run successfully both operationally and financially. 
• Focusing on wine service in service, set up and break down, daily and weekly procedures. 
• Working with the Lead Sommelier to execute, maintain and improve the wine program. 
• Embody and uphold the Hawksmoor values. 
• Demonstrate and maintain excellent product knowledge. 
•        Participate in all steps of service as needed during shift.
•        Greet customers immediately with a smile and present wine list.
•        Make recommendations and answer all menu inquiries.
•        Check identification of all customers who appear under 30 to verify they are of legal drinking age prior to serving them.
•        Take orders from customers, ensuring 100% accuracy when entering orders into POS.
•        Follow responsible alcohol service guidelines, as outlined by Employee Handbook.
•        Process transactions using the POS system; Prepare checks for guests and process payments
•        Maintain organization and aesthetic appeal of wine displays.
•        Maintain sanitation to Department of Health standards; Keep work area clean and organized.
•        Inform Manager on Duty immediately of any DOH or OSHA/workplace safety violations.
•        Monitor inventory; restock bar inventory as needed; inform Management of any product or supply needs.
•        Deal with guest complaints by finding a way to say yes; Involve the Manager on Duty as needed.
•        Update knowledge and skills continually by participating in staff training opportunities.

Education Requirements:

• TIPS Certification preferred 
• WSET/ Guild Somm certified