TELLER

Hawthorn Bank
Drexel, MO Full Time
POSTED ON 1/8/2022 CLOSED ON 1/19/2022

What are the responsibilities and job description for the TELLER position at Hawthorn Bank?

SUMMARY This position is responsible for processing transactions for customers. This position is responsible for helping customers benefit from the Bank’s products and services while being accountable for customer centric and needs based sales while utilizing the referral models.  Work is performed within the framework of standard operating policies and procedures.  Deviations from normal procedures and/or questions are referred to the supervisor.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Responsible to know and understand the Bank’s products and services to best meet the customer’s needs; participate in Bank and branch sales promotions and games, huddle meetings, sales meetings, and one-on-one meetings with manager; utilize Synapsys.   Responsible for ensuring customers have a positive experience by providing memorable customer service; responsible for the use of the Consumer Complaint/Comment process within Synapsys ensuring individual utilization and resolution.    Process transactions via the teller window; verify customer identity and documents produced; verify endorsement(s) and funds available; count currency; check transaction for accuracy and completeness; issue receipts; monitor and balance cash drawer; reconcile differences; maintain teller supplies.   Ensure security of assigned teller drawer and coin vault; maintain proper amount of currency in cash drawer; buy, sell, and verify currency; complete log books and bank slips; process large currency orders; count and bundle currency; process mutilated/unfit currency.   Process bank by mail, night deposits, loan payments, savings bonds, credit card payments and advances, transferring funds, Christmas club transactions, etc.; issue official checks, money orders, travelers checks, etc.   Balance ATM/ITM by following standard operating procedures to ensure safety and security of ATM/ITM and bank personnel.   Respond to loan payoff inquiries; contact Loan Department personnel or refers customer, as needed.   Receive insufficient checks from Deposit Services; present insufficient checks to customers and receives payment.   Identify the customer by name; provide customer service to individuals in person and over the telephone; explain the bank’s policies and procedures regarding transactions.   Serve as a safe deposit clerk by following all established policies and procedures; perform functions associated with the safe deposit area.   Attend mandatory bank meetings and training seminars, including but not limited to, the bank’s web based training program.   Comply with all banking regulations, policies and procedures.   NON-ESSENTIAL DUTIES & RESPONSIBILITIES include the following.  Other duties may be assigned. Maintain education and professional expertise through attendance at job related seminars, conferences, and workshops and involvement in professional, civic, and community groups.   SUPERVISORY RESPONSIBILITIES None.   QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED).   Possess a minimum of at least three months of cash handling or other related work experience.   Prior sales experience preferred.   LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.   MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.    REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.   OTHER SKILLS AND ABILITIES Operate office and bank equipment (e.g., personal computer and printer, 10-key calculator, typewriter, telephone, fax machine, copier, document scanner, television, check encoder, coin machine, currency counter, paper cutter, hole punch, debit/credit card scanner, dolly, safe deposit timer, vault timer, security system, etc.).  Basic CRT inquiry.   KEY CONTACTS--Internal and External Has frequent contact with all departments.  Has constant contact with customers and vendors.   CERTIFICATES, LICENSES, REGISTRATIONS Valid driver’s license.   PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.  The employee is occasionally required to walk and sit.  The employee must frequently lift and/or move up to 25- 50 pounds.  Specific vision abilities required by this job include close vision, and distance vision.   WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   The noise level in the work environment is usually moderate.   COMMENTS Position may require occasional travel to various locations for job related business.

Salary : $0

Teller
BTC Bank -
Bethany, MO
Teller
HNB National Bank -
Savannah, MO
Teller
CommunityAmerica Credit Union -
Independence, MO

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a TELLER?

Sign up to receive alerts about other jobs on the TELLER career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$34,392 - $41,732
Income Estimation: 
$38,460 - $46,486

Sign up to receive alerts about other jobs with skills like those required for the TELLER.

Click the checkbox next to the jobs that you are interested in.

  • Banking Products Skill

    • Income Estimation: $32,695 - $44,539
    • Income Estimation: $34,007 - $42,630
  • Cash Reconciliation Skill

    • Income Estimation: $32,838 - $41,707
    • Income Estimation: $29,993 - $38,118
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Hawthorn Bank

Hawthorn Bank
Hired Organization Address Columbia, MO Full Time
SUMMARY This position is responsible for providing technical support for the deposit systems and the coordination betwee...
Hawthorn Bank
Hired Organization Address Springfield, MO Full Time
BSA OFFICER SUMMARY This is a professional position in which the employee is responsible for coordination of all activit...
Hawthorn Bank
Hired Organization Address Springfield, MO Full Time
UNIVERSAL BANKER I SUMMARY This position is responsible for providing customer service in the Bank’s Branches. This posi...
Hawthorn Bank
Hired Organization Address Harrisonville, MO Full Time
SUMMARY Originate, underwrite and close consumer loans in accordance with established lending objectives, policies and p...

Not the job you're looking for? Here are some other TELLER jobs in the Drexel, MO area that may be a better fit.

Teller

CommunityAmerica Credit Union, Kansas, MO

Teller

Country Club Bank, Kansas, MO