Rental Coordinator - Villa Ridge, MO

Hayden Machinery
Villa Ridge, MO Full Time
POSTED ON 7/7/2023 CLOSED ON 8/14/2023

What are the responsibilities and job description for the Rental Coordinator - Villa Ridge, MO position at Hayden Machinery?

Hayden Machinery is currently seeking candidates to serve as the Rental Coordinator at our Villa Ridge, MO, location.


Responsibilities:

  • Coordinate and facilitate our rental business
  • Create and close out all rental contracts in an accurate and timely manner. 
  • Create rental quotes for customers including freight quotes. 
  • Coordinate with the yard and wash guy on everything that is scheduled to be leaving the following day making sure the machine is washed and cabs are detailed. 
  • Schedule all inbound and outbound inspections with our rental technician when equipment or attachments arrive back from rent. 
  • Coordinate with the shop to get all repairs completed on rental machines and made rent ready. 
  • Coordinate with trucking companies on delivering and picking up machines on rent efficiently and effectively. 
  • Enroll and remove machines on our insurance accordingly with the rentals. 
  • File insurance claims and bill customer damages if necessary. 
  • Update our Machinery Trader listings with correct hours and machine statuses. 
  • File all Inbound and Outbound pictures in the correct customer folder. 
  • Resolve customer problems and disputes related to rental equipment. 
  • Communicate with the salesmen on anything leaving or coming in. 
  • Help out answering rental calls and have the ability to talk to customers.

 

Requirements:

  • Proficient in all aspects of communication. 
  • Strong written and verbal communication skills. 
  • Great attention to detail. 
  • Ability to multi-task
  • Effectively demonstrate good problem-solving skills. 
  • Ability to initiate, expedite and follow through to project completion. 
  • Well organized and great at time management. 
  • Ability to develop effective working relationships with customers, hauling companies and co-workers, while creating and maintaining a team environment. 

 

Benefits: 

  • 401K Match 
  • 100% of Employee Health Insurance Paid 
  • Paid Holidays 
  • Profit-Sharing 
  • ESOP (Employee Stock/Share Ownership) 
  • Vacation/PTO
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