What are the responsibilities and job description for the Rental Coordinator - Villa Ridge, MO position at Hayden Machinery?
Hayden Machinery is currently seeking candidates to serve as the Rental Coordinator at our Villa Ridge, MO, location.
Responsibilities:
- Coordinate and facilitate our rental business
- Create and close out all rental contracts in an accurate and timely manner.
- Create rental quotes for customers including freight quotes.
- Coordinate with the yard and wash guy on everything that is scheduled to be leaving the following day making sure the machine is washed and cabs are detailed.
- Schedule all inbound and outbound inspections with our rental technician when equipment or attachments arrive back from rent.
- Coordinate with the shop to get all repairs completed on rental machines and made rent ready.
- Coordinate with trucking companies on delivering and picking up machines on rent efficiently and effectively.
- Enroll and remove machines on our insurance accordingly with the rentals.
- File insurance claims and bill customer damages if necessary.
- Update our Machinery Trader listings with correct hours and machine statuses.
- File all Inbound and Outbound pictures in the correct customer folder.
- Resolve customer problems and disputes related to rental equipment.
- Communicate with the salesmen on anything leaving or coming in.
- Help out answering rental calls and have the ability to talk to customers.
Requirements:
- Proficient in all aspects of communication.
- Strong written and verbal communication skills.
- Great attention to detail.
- Ability to multi-task
- Effectively demonstrate good problem-solving skills.
- Ability to initiate, expedite and follow through to project completion.
- Well organized and great at time management.
- Ability to develop effective working relationships with customers, hauling companies and co-workers, while creating and maintaining a team environment.
Benefits:
- 401K Match
- 100% of Employee Health Insurance Paid
- Paid Holidays
- Profit-Sharing
- ESOP (Employee Stock/Share Ownership)
- Vacation/PTO
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