What are the responsibilities and job description for the General Manager position at HC-Resource?
JOB SUMMARY:
HC-Resource is seeking an experienced and dynamicGeneral Manager to handle the day-to-day management of the restaurant. The incumbent is responsible for growing sales, achieving restaurant EBITDA, meeting budget, and creating a culture of accountability within their restaurant. Responsible for recruiting, hiring, training, coaching, and leading Managers and Team Members.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Own your four walls and your local community through growing sales, achieving EBITDA, meeting budget, and creating a culture of accountability.
- Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure.
- Ensure CHARM service model is fully integrated by FOH Team with every Guest.
- Communicate company initiatives and tactics to drive sales and profitability.
- Recruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all Managers and Team Members.
- Conduct regular one-on-ones and follow-up with Managers and Team Members.
- Reinforce Team Members' skills and Managers' leadership behaviors.
- Identify and implement strategies to retain the best Team Members.
- Control receiving and inventory levels and report all concerns to Area Coach (AC).
- Create and delegate daily goals and tasks and ensure completion through consistent follow-up.
- Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals.
- Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Control funds, bank deposits, and payroll.
REQUIREMENTS:
- Must be at least 21 years old.
- High School Diploma or High School equivalency required. Bachelor's Degree preferred.
- Prefer 2 years of hands-on restaurant management experience.
- ServSafe Certified preferred or able to obtain certification within 90-days of employment.
- Valid Driver's License.
- Commitment to excellence in friendly service.
- Proven ability to grow sales.
- Ability to inspire and motivate others.
- Able to analyze issues and problem solve.
- Sets clear goals for themselves and their team.
- Demonstrates strong verbal and written communication skills.
- Foster collaboration and teamwork within your team.
PHYSICAL REQUIREMENTS:
- Regular attendance and the ability to work up to 55 hours/week
- Ability to stand or walk for hours at a time.
- Ability to frequently hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, and stoop.
- Ability to frequently lift and carry items up to 50 lbs.
- Ability to tolerate significant changes in temperature.
- Ability to tolerate frequent immersion of hands in water and cleaning or sanitizing solutions.
- Good close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
