What are the responsibilities and job description for the General Manager position at HC-Resource?
HC-Resource is looking for an experienced and driven General Manager to handle the day-to-day management of the restaurant. In this role, you will have the key responsibilities of boosting sales, attaining restaurant EBITDA targets, adhering to the budget, and fostering a culture of responsibility within the restaurant. Your duties also include the recruitment, hiring, training, mentoring, and leadership of Managers and Team Members.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
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ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Own your four walls and your local community through growing sales, achieving EDITDA, meeting budget, and creating a culture of accountability
- Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure
- Ensure CHARM service model is fully integrated by FOH Team with every Guest
- Communicate company initiatives and tactics to drive sales and profitability
- Recruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all Managers and Team Members
- Conduct regular one on ones and follow up with Managers and Team Members
- Reinforce Team Members' skills and Managers' leadership behaviors
- Identify and implement strategies to retain the best Team Members
- Control receiving and inventory levels and report all concerns to Area Coach (AC)
- Create and delegate daily goals and tasks and ensure completion through consistent follow up
- Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals
- Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Control funds, bank deposits, and payroll
- Must be at least 21 years old
- High School Diploma or High School equivalency required. Bachelor's Degree preferred
- Prefer 3 years of hands-on restaurant management experience
- ServSafe Certified preferred or able to obtain certification within 90 days of employment
- Valid Driver's License
- Commitment to excellence in friendly service
- Proven ability to grow sales
- Ability to inspire and motivate others
- Ability to analyze issues and problem solve
- Set clear goals for yourself and your team
- Demonstrates strong verbal and written communication skills
- Foster collaboration and teamwork within your team
- Regular attendance
- Ability to work up to 55 hours/week
- Ability to stand or walk for hours at a time
- Frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel and stoop, lift and carry items up to 50 lbs
- Ability to tolerate significant changes in temperature
- Frequent immersion of hands in water and cleaning or sanitizing solutions
- Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
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