What are the responsibilities and job description for the Case Management Assistant- ENTRY LEVEL position at HCA Healthcare?
Description
Introduction
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Case Management Assistant- ENTRY LEVEL with HCA Florida Lawnwood Hospital you can be a part of an organization that is devoted to giving back!
Benefits
HCA Florida Lawnwood Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Fertility and family building benefits through Progyny
- Free counseling services and resources for emotional, physical and financial wellbeing
- Family support, including adoption assistance, child and elder care resources and consumer discounts
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan
- Retirement readiness and rollover services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Florida Lawnwood Hospital family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Case Management Assistant- ENTRY LEVEL to help us reach our goals. Unlock your potential!
Case Management Assistant
Case Management Department
Full-time, Day Shift, 1.0 FTE
HCA Florida Lawnwood Hospital
Fort Pierce, FL
**ENTRY LEVEL OPPORTUNITY**
Job Description
- The Case Management Assistant (CMA) will work under the direction of the RN case manager or social worker to assist with facilitating patient discharges requiring post-acute placement or services, and will identify and report barriers to discharges. The CMA will provide administrative support in Case Management functions.
- Coordinates with RN case manager and social worker for support needed.
- Communicates updates on progress throughout the day.
- Refers patient questions back to the case manager/social worker.
- Provides clerical support in multidisciplinary rounds, including updating NATE Tempo at direction of team.
- Makes referrals through the web-based referral system (nH Discharge/other) to the specific post-acute care (PAC) providers requested.
- Includes sending the appropriate packet of information from the medical record required for the level of care.
- Monitors patients with PAC referrals and intervenes to expedite discharge.
- Prioritizes workload to ensure a timely contact and intervention with PAC providers.
- Sends additional information to PAC provider when requested.
- Communicates with RN case managers/social workers regarding the status of PAC referrals, bed availability, and other barriers that cannot be resolved.
- Communicates results of PAC referrals with the patient, including having the Patient Choice letter signed.
- Monitors Medicare patient’s planned discharge dates and delivers the Important Medicare Message (IMM) to the patient per facility policy.
- Delivers the Beneficiary Notice to patients identified as being in the BPCI-A program (Bundle Payment hospitals only).
- Obtains physician signature on required Case Management documents and forms.
- Based on facility practice; sets up transportation/sends information to Transfer Center and generates discharge packets for PAC transfers.
- Utilizes Case Management systems, standards, and processes.
- Maintains knowledge of and actively develops relationships with PAC providers.
- Demonstrates knowledge of regulatory requirements, HCA Ethics and Compliance policies.
- Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”
What qualifications you will need:
- Associate Degree Preferred
- Healthcare Professional (CNA, EMT) Preferred
- Medical knowledge and terminology Required
- Minimum of one-year experience in a health care setting Required
- Or Equivalent combination of education and/or experience
HCA Florida Lawnwood Hospital is a 380-bed acute-care hospital. Offering a full range of services. We are home to the most experienced Heart Institute on the Treasure Coast. Lawnwood Hospital provides interventional and therapeutic care, including open-heart surgery. Other hospital services include labor/delivery, pediatrics, orthopedics, oncology, nuclear medicine, adult and pediatric emergency services, and diagnostic services. We also offer inpatient, and outpatient surgical services.
Lawnwood Hospital is a designated Certified Primary Stroke Center. The Physical Rehabilitation Center is CARF accredited. We are a Level II Trauma Center. We are verified by the American College of Surgeons. We offer a freestanding ER in Vero Beach. We provide emergency treatment for adults and children. We also offer the area’s only Level III Neonatal and Pediatric Intensive Care Units. At HCA Florida Lawnwood Hospital patients come first – no matter what! We invite you to work in a fast-paced environment while enjoying a vibrant, laid-back quality of life.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Be a part of an organization that invests in you! We are reviewing applications for our Case Management Assistant- ENTRY LEVEL opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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