Underpayment Analyst

POSTED ON 1/14/2022 AVAILABLE BEFORE 7/13/2022
HCA Healthcare Hired Organization Address Orange Park, FL Remote Full Time

Job Posting for Underpayment Analyst at HCA Healthcare


SHIFT: Work From Home
SCHEDULE: Full-time

 Sign On Bonus eligible *


Do you want to be a part of a family and not just another employee? Are you looking for a work environment where diversity and inclusion thrive? Submit your application today and find out what it truly means to be a part of a team.




At HCA Healthcare, you have options. You can choose from a variety of benefits to create a customizable plan. You have the ability to enroll in several medical coverage plans including vision and dental. You can even select additional a la carte benefits to meet all your needs. Enroll in our Employee Stock Purchase Plan (ESPP), 401k, flex spending accounts for medical and childcare needs, and participate in our tuition reimbursement and student loan repayment programs.




HCA Healthcare is dedicated to the growth and development of our colleagues. We will provide you the tools and resources you need to succeed in our organization. We are currently looking for an ambitious Underpayments Analyst to help us reach our goals. Unlock your potential here!




As an Underpayment Analyst, you will be responsible for researching and resolving Underpayments.




What you will do in this role:




• Perform and validate discrepancy reason coding of underpayment inventory


• Pursue additional payment from payers on underpayment discrepancies through various means of communication, such as telephonically, online or via payment package processes.


• Overcome objections that prevent payment of the claim


• Gain commitment for payment through concise and factual collection techniques.


• Communicate trends to management as identified


• Facilitate correction of non-payment related underpayment discrepancies through I-plan changes or coordination with other departments as needed


• Identify and communicate trends to management, including those that might be appropriate for the dispute resolution process


• Escalate accounts to appropriate individuals at the payer and via SSC management as needed, including accounts with lack of timely payer response


• Utilize effective documentation standards that support a strong historical record of actions taken on the account.

• Meet the productivity and quality standards of the organization


Work schedule - Monday - Friday (7a-3:30p)



High school diploma or GED required.



One year of related experience required.



Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare has been consistently named a World’s Most Ethical Company by Ethisphere and is ranked in the Fortune 100.


We are a family 270,000 strong! Our Talent Acquisition team is reviewing applications immediately. Highly qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your resume today to join our community of caring!


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


*Some exclusions may apply. Must meet eligibility requirements.


Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

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