Front Office

HCA
Roanoke, VA Full Time
POSTED ON 4/22/2023 CLOSED ON 5/5/2023

What are the responsibilities and job description for the Front Office position at HCA?

Description Introduction Do you want to join an organization that invests in you as a(an) Front Office Representative? At LewisGale Imaging, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years. Benefits LewisGale Imaging, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Fertility and family building benefits through Progyny Free counseling services and resources for emotional, physical and financial wellbeing Family support, including adoption assistance, child and elder care resources and consumer discounts 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan Retirement readiness and rollover services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. You contribute to our success. Every role has an impact on our patients lives and you have the opportunity to make a difference. We are looking for a dedicated Front Office Representative like you to be a part of our team. Job Summary and Qualifications Our Front Office Receptionist works under the supervision of the Department Director, and the Clinical Lead to assist the imaging staff in clerical duties so they can provide patient care. You will deliver high quality, administrative services related to the needs of the departmental staff and customers. You will be responsible for the daily clerical duties include assembling and maintaining charts, filing, answering and transferring phones, and relaying messages. You will enter exams into the radiology module for all imaging modalities. You will notify the appropriate area of a patients arrival and will escort the patient to the appropriate waiting room. You will print, sort, and prepare radiology reports for distribution to the physicians as needed. You will ensure all appropriate reports and paperwork is handled in a timely manner. You will retrieve films and jackets from all reading areas and copy them and/or distribute as requested. You will be responsible for ensuring the patient lobby for the department is clean and organized. You may also help as needed with transporting patients. Brambleton Imaging Center is a full service diagnostic imaging facility. We offer a range of services including digital mammography, MRI, CT and bone density scans. We received the award for Gold Seal of Approval by The Joint Commission. Brambleton Imaging is part of LewisGale Regional Health System. This includes 44 HCA-owned patient care facilities, four hospitals, six outpatient surgery centers, two regional cancer centers and a multidisciplinary cancer clinic. We have affiliations with nearly 700 physicians, including 146 employed providers and more than 500 independent physicians and 3,300 employees. LewisGale is also part of HCA Virginia, the largest and most comprehensive healthcare provider in the Commonwealth with nearly 15,000 employees. HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Good people beget good people." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Front Office Representative opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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