What are the responsibilities and job description for the Receptionist position at HCA?
Introduction
Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Receptionist today with Parallon.
Benefits
Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
* Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
* Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
* Free counseling services and resources for emotional, physical and financial wellbeing
* 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
* Employee Stock Purchase Plan with 10% off HCA Healthcare stock
* Family support through fertility and family building benefits with Progyny and adoption assistance.
* Referral services for child, elder and pet care, home and auto repair, event planning and more
* Consumer discounts through Abenity and Consumer Discounts
* Retirement readiness, rollover assistance services and preferred banking partnerships
* Education assistance (tuition, student loan, certification support, dependent scholarships)
* Colleague recognition program
* Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
* Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Come join our team as a(an) Receptionist. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!
Job Summary and Qualifications
Receptionist for the Parallon corporate office
What you will do in this role:
* Greet all visitors and callers to the facility, determine their needs, and direct accordingly
* Primary FM mailbox - reply to customers professionally, resolve issues or escalate issues to higher level and follow up
* Space Management software - learn WISP system. Assign new employees seat, provide office supply starter bag, keep seating chart up to date
* Enter property management "Building Engine" maintenance request tickets.
* Manage "Movie Ticket" sales
* Manage "Building Keys"
* Assist with stocking of break rooms and copy rooms.
* Assist FM team with WORD, Excel, PowerPoint as needed
* Keep Distribution lists up to date
* Invoice intake and recording before sending to AFM for processing
* Confer with other staff members to obtain additional information and clarification needed to resolve customer problems
* Assist with setting up catered meals for meetings
* Book conference rooms for Parallon employees as needed
* Follow all guidelines and policies for Parallon employees, both general policies and those specific to customer service activities
* Maintain a courteous and professional attitude and confidentiality with customers and coworkers
* Assist the administrative assistant team members with any projects or tasks they may need additional help with
* Assist in keeping safety documentation up to date
* Assist with Real Estate database standardization and keeping up to date
* Assist with keeping facilities contact approval information up to date
* Proficiency with Microsoft Office, including Outlook, Word, Excel and PowerPoint
* Must demonstrate the ability to serve all customers with friendliness and a helpful attitude
What qualifications you will need:
* High school diploma or GED required
* 1-3 years' experience as a receptionist or administrative assistant or equivalent experience
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Receptionist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Apply
Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Receptionist today with Parallon.
Benefits
Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
* Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
* Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
* Free counseling services and resources for emotional, physical and financial wellbeing
* 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
* Employee Stock Purchase Plan with 10% off HCA Healthcare stock
* Family support through fertility and family building benefits with Progyny and adoption assistance.
* Referral services for child, elder and pet care, home and auto repair, event planning and more
* Consumer discounts through Abenity and Consumer Discounts
* Retirement readiness, rollover assistance services and preferred banking partnerships
* Education assistance (tuition, student loan, certification support, dependent scholarships)
* Colleague recognition program
* Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
* Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Come join our team as a(an) Receptionist. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!
Job Summary and Qualifications
Receptionist for the Parallon corporate office
What you will do in this role:
* Greet all visitors and callers to the facility, determine their needs, and direct accordingly
* Primary FM mailbox - reply to customers professionally, resolve issues or escalate issues to higher level and follow up
* Space Management software - learn WISP system. Assign new employees seat, provide office supply starter bag, keep seating chart up to date
* Enter property management "Building Engine" maintenance request tickets.
* Manage "Movie Ticket" sales
* Manage "Building Keys"
* Assist with stocking of break rooms and copy rooms.
* Assist FM team with WORD, Excel, PowerPoint as needed
* Keep Distribution lists up to date
* Invoice intake and recording before sending to AFM for processing
* Confer with other staff members to obtain additional information and clarification needed to resolve customer problems
* Assist with setting up catered meals for meetings
* Book conference rooms for Parallon employees as needed
* Follow all guidelines and policies for Parallon employees, both general policies and those specific to customer service activities
* Maintain a courteous and professional attitude and confidentiality with customers and coworkers
* Assist the administrative assistant team members with any projects or tasks they may need additional help with
* Assist in keeping safety documentation up to date
* Assist with Real Estate database standardization and keeping up to date
* Assist with keeping facilities contact approval information up to date
* Proficiency with Microsoft Office, including Outlook, Word, Excel and PowerPoint
* Must demonstrate the ability to serve all customers with friendliness and a helpful attitude
What qualifications you will need:
* High school diploma or GED required
* 1-3 years' experience as a receptionist or administrative assistant or equivalent experience
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Receptionist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Apply
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