What are the responsibilities and job description for the GROUP TECHNICAL MANAGER position at HCL Technologies?
Network Operations: Oversee and maintain the daily operation of network systems, including routers, switches, and firewalls, primarily focusing on Juniper hardware (MX, EX, SRX series and PTX) Performance Monitoring: Utilize network monitoring tools such as ThousandEyes, Alerta, and other platforms to continuously monitor network performance and availability.Juniper Expertise: Act as a subject matter expert (SME) in Juniper Networks, ensuring best practices in configuration, management, and troubleshooting.Maintenance Upgrades: Perform regular software and hardware upgrades on Juniper devices to ensure network stability and security compliance.Network Optimization: Analyze network performance and provide recommendations for optimization, ensuring alerting is properly setup.Change Management: Implement network changes following proper change management processes, including risk assessment and rollback procedures.Root Cause Analysis: Conduct in-depth analysis of recurring network problems and develop long-term solutions to prevent reoccurrence.Documentation: Maintain and update comprehensive network documentation, including diagrams, configurations, and operational procedures.Candidates should have active JNCIE CCIE certification. (1.) To architect, design and develop (through Team) solution for productorproject and sustenance delivery (2.) To bridge the gap between client needs and business goals by gathering requirements, crafting innovative solutions with deep domainortechnology expertise, and driving successful implementations that propel strategic initiatives. (3.) To ensure knowledge up-gradation and work with new technologies so that the solution is current and meets quality standards and the client requirements (4.) To review architecture and design deliverables and ensure solutions adhere to industry best practices ,architectural standards simultaneously establish and enforce governance orcompliance measures. (5.) To train and develop team so as to ensure that there is an adequate supply of trained manpower in the said technology and delivery risks are mitigated (6.) To submit Whitepapers, participate in industry forums and file Patents
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