What are the responsibilities and job description for the General Manager (GM) position at HCR Innovations LLC?
Job Overview
We are seeking a dedicated and experienced General Manager to join our team. The ideal candidate will possess strong leadership skills, a background in hospitality or restaurant management, and a passion for providing outstanding customer experiences. This position is crucial for maintaining high standards of service and operational efficiency.
Responsibilities
- Managing daily operations of the establishment, ensuring smooth functioning across all departments.
- Supervise staff, including training, scheduling, and performance evaluations to foster a positive work environment.
- Oversee cash handling procedures and ensure accurate financial transactions at the point of sale (POS).
- Maintain high standards of food management and kitchen operations to ensure quality service.
- Address customer inquiries and resolve issues promptly to enhance guest satisfaction.
- Implement operational policies and procedures while ensuring compliance with health and safety regulations.
- Collaborate with the management team to develop strategies for improving service delivery and operational efficiency.
- Monitor inventory levels and assist in ordering supplies as needed.
Requirements
- Proven experience in a supervisory role within the hospitality or restaurant industry.
- Familiarity with POS systems and cash handling procedures.
- Strong knowledge of food management practices and kitchen operations.
- Excellent leadership skills with the ability to motivate and manage a diverse team.
- Exceptional communication skills, both verbal and written, to interact effectively with staff and customers.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A passion for coffee is a plus, reflecting an understanding of beverage management within the establishment.
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $70,000 - $80,000