University Relations - Customer Service Business Analyst Intern

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career. Come join us and be part of a purpose driven company who is invested in your future! Job Summary ** This ten-week paid internship can be located in Chicago, IL or Richardson, TX** Responsibilities What Are Your Responsibilities? This position is responsible for actively participating in an Internship program that leverages your skills, knowledge and capabilities within the Customer Service division while exposing you to different methodologies and tools. This role will assist with applying emerging technologies to assist with developing best-in-class systems and solutions for our clients and members. The Customer Service Business Analyst Intern is responsible for learning specific aspects of the processes, programs and technology. Additional project support, administrative tasks and ad hoc requests to support business needs. • Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies. • Maintain complete confidentiality of company business. Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested. • Propose suggestions/approaches for improvements, develop proposals, perform research, and analyze data. • Confer with stakeholders. • Ability to lead projects from end to end • Create a final internship PowerPoint presentation to share with department leadership covering the internship experience, the assigned project over the course of the summer, including the results along with any solutions or recommendations that can be leveraged by the department in the future What Do You Need To Be Successful? • Prior related technical internship or work experience is a plus • Volunteerism or leadership experience is a plus • A professional presence, eagerness to learn, grow and contribute in a plus • Demonstrated interpersonal skills including clear and concise verbal and written communication • Strong analytical and problem-solving skills • Results-oriented with a continuous improvement mindset and an ability to grasp new and unfamiliar concepts • Strong organizational and multi-tasking skills with the ability to prioritize and support multiple projects • Practical, developed PC skills, especially Office 365 and virtual team collaboration tools (MS Teams, Word, SharePoint, etc.) What Are the Requirements You Must Meet? • Pursuing a bachelor’s degree or higher in Business, Data Analytics, Information Technology, Information Systems, Computer Science or other related degree • Graduation date between December 2023 and June 2024 • A minimum GPA of 3.0/4.0 • Availability to work 10 full-time weeks during the summer • Unrestricted authorization to work in the United States (currently, we are not offering this program under OPT or CPT and are not sponsoring work visas for this role) What Does the Internship Program Entail? • Formal Intern Orientation to build business and industry acumen • Challenging real-world hands-on project • Weekly networking opportunities among interns and company leaders • Professional development workshops • Business Resource Group involvement • Volunteer activities We encourage people of all backgrounds and experiences to apply. Even if you don’t think you are a perfect fit, apply anyway - you might have qualifications we haven’t even thought of yet. #CA #LI-JT1 #LI-Hybrid Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! HCSC Employment Statement: HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities. Join our Talent Community. For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment. HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions. 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