Experienced Budtenders

THE OVERVIEW

Heal, Inc. is a leading craft cannabis company in search of experienced Budtenders eager to help build an exciting brand in the dynamic Massachusetts cannabis market. We are aggressively expanding our business and looking for top talent to join in and become a member of our family-oriented team. We recognize that employees are at the core of our success, and we take pride in a corporate culture that emphasizes inclusiveness, collaboration, and diversity. Our employees come from a wide range of backgrounds, each bringing their own unique skills and talents to the table while working together to help transform the cannabis industry. This role will play an instrumental role in continuing to foster and grow this culture.

THE OPPORTUNITY

Heal Budtenders provide product knowledge to customers and patients by explaining the benefits of cannabis products. They deliver exceptional customer service and drive sales while ensuring satisfaction. Ideal candidates are passionate about the cannabis industry and regularly sharpen their skills by researching products and trends.

WHAT YOU'LL DO

• Communication: answer phones quickly and take messages.

• Compliance: ensure activities are in accordance with all applicable rules and regulations.

• Consultation: recommend products that best fit the consumer’s needs.

• Coordination: ensure the front room, sales floor, and backroom are well-stocked.

• Greeting: check shoppers in with a friendly attitude.

• Input: accurately create and process orders in the point of sale system.

• Positivity: promote a cheerful work environment.

• Promotion: inspire confidence and loyalty to our brand.

• Service: exceed expectations by providing outstanding care.

WHO YOU ARE

• Licensed accordingly to work in the Massachusetts cannabis industry

• Adaptable and accommodating of weekend, evening, and holiday schedules across multiple locations.

• Comfortable multi-tasking in a dynamic, regularly changing environment.

• Dependable and timely for all scheduled shifts.

• Detailed, accountable, and proactive.

• Efficient, professional, and organized.

• Experienced with customer service and/or budtending ( >1 Year).

• Knowledgeable in point of sale software, cash management, and other basic computer functions ( >1 Year).

• Physically able to perform some manual labor tasks.

• Prepared to undergo a background check.

• Service and team-oriented.

• Willing to take direction and provide appropriate feedback.

WHO WE ARE

• Agile in taking action toward improvement.

• Born and bred in Massachusetts.

• Committed to upholding top-quality products and a top-quality team.

• Dedicated to compliance with all rules and regulations.

• Devoted to balancing work and play.

• Eager to do well, while doing good, in our community.

• Fearless in making mistakes and ready to fix them when we do.

• Motivated to take the best care of our patrons.

• Passionate about learning and listening.

• Welcoming to anyone and everyone of age.

• Well established and proud to be in the cannabis industry.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

Supplemental Pay:

• Bonus pay
• Tips

Ability to commute/relocate:

• Sturbridge, MA: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Retail Associates & Cashiers: 1 year (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: One location