What are the responsibilities and job description for the Philly Families CAN Manager position at HEALTH FEDERATION OF PHILADELPHIA?
Job Details
Description
Equal Opportunity Employer
The mission of the Health Federation of Philadelphia is to promote health equity for marginalized communities by advancing access to high-quality, integrated, and comprehensive health and human services. Health equity is at the heart of all our work. We believe in and are firmly committed to equal employment opportunity for employees and applicants. We do not discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, disability, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status. This commitment applies to all aspects of the Health Federation of Philadelphia’s employment practices, including recruiting, hiring, training, and promotion.
PHILADELPHIA DIVISION OF MATERNAL, CHILD, AND FAMILY HEALTH
The mission of the Division of Maternal, Child, and Family Health is to empower all Philadelphia mothers, children, and families to create and live healthy lives. We are committed to eliminating racial health disparities and elevating community voices. We accomplish our mission through coalition building, data and evaluation, policy and advocacy, public health campaigns, direct service, and capacity building.
GENERAL DESCRIPTION
The Philly Families CAN Manager’s goal is to advance ethno-racial health equity through the implementation and expansion of an existing referral line for Philadelphia families called Philly Families CAN.
Background: Philly Families CAN (PF-CAN) is a centralized intake system that connects parents to home visiting services. Through a federal grant from the Children’s Bureau and in a committed partnership with the Philadelphia Office of Children and Families (OCF), Philly Families CAN is expanding from supporting families 0-3 to 0-17 and expanding to include a broader range of family support services beyond home visiting.
PF-CAN consists of a phone number and a website (PhillyFamiliesCAN.com) through which families and referring providers can access family-support services. Families living in Philadelphia can call Philly Families CAN or fill out the webform to connect to a knowledgeable Intake Coordinator and learn more about voluntary services such as home visiting services, community resources, and (as PF-CAN expands) benefits and concrete goods.
The Philly Families CAN Manager will oversee all activities pertaining to the continued implementation and expansion of PF-CAN. They will work with the PF-CAN team and stakeholders (described below) to steer the direct work, including:
-
- connecting families to a broad range of voluntary programs in Philadelphia based on each family’s unique goals, interests, and eligibility.
- supporting any family in Philadelphia that is pregnant or has a child up to the age of 17 by connecting families and young people to resources.
Philly Families CAN is co-designed with service providers and families. In addition to a direct practice supervisory role, the Philly Families CAN Manager will serve in a macro systems-focused role, coordinating and collaborating with the PF-CAN Steering Committee, Community Group, and the Office of Children and Families about implementation and expansion activities. Additionally, the Philly Families CAN Manager will work closely with the Office of Children and Families’ Evaluation and Impact Manager to ensure that programmatic adjustments are made and documented to improve fit during the process and outcome evaluations.
While Philly Families CAN is a universal service, the aim of this initiative is to increase access to networks of support and resources, ameliorate the harms of systemic racism and disinvestment, and increase opportunities for families who have faced structural oppression to thrive. The Philly Families CAN Manager will manage this program with an antiracist, health equity, and health justice approach.
SPECIFIC DUTIES
Reporting to the Division Director, responsibilities/duties include:
- Manage Philly Families CAN, including:
- Oversee a team of Intake and Outreach Coordinators
- Lead the Centralized Intake Steering Committee meetings, working groups, and membership
- Coordinate with the FSPP Community Group for community partnership and lived-experience expertise
- Supervise the Applications Administrator who will oversee the implementation of a new intake and referral software system and provide end-user support
- Iteratively update the workflow in collaboration with a team of Intake and Outreach Coordinators, providers, the Applications Administrator, and the Lead Epidemiologist
- Work with Communications Coordinator to develop and refine communications strategy for Philly Families CAN expansion
- Manage Philly Families CAN hiring
- Lead family-centered co-design model for expansion, informed by provider and lived-experience expertise
- Honor the Philly Families CAN charter and core tenets, and amend as needed
- Collaboration with Office of Children and families:
- Partner with Lead Epidemiologist and Impact and Evaluation Manager (OCF) for process and outcome evaluation
- Manage a partnership with the Office of Children and Families, including the Department of Human Services in partnership with the FSPP Program Director
- Participate in cross-agency implementation meetings and presentations to external stakeholders
- Periodically review OCF-PDPH partnership agreements and core values for accountability
- Complete implementation progress reports to ensure appropriate tracking and evaluation
- Work closely with the OCF-Implementation Science team for the ongoing assessment of impact and racial equity in all implementation activities
- Ongoing meetings with OCF leadership to coordinate PF-CAN implementation
Qualifications
REQUIRED QUALIFICATIONS
- A master’s degree with major course work in public health, urban planning, social work, public health administration, public policy, public administration, health or mental health sciences, or a closely related field.
- Preferred: possession of a master’s degree in Social Work, Public Health, Public Administration, Public Policy, Health Administration, Health & Human Services, or closely related field
- At least 3-5 years of program management experience
- Understanding of structural racism and its impact on health and wellbeing
- Experience working with Microsoft Word, Excel, PowerPoint and Outlook, Adobe Acrobat
DESIRED QUALIFICATIONS
- Professional experience in public health program management (Philadelphia preferred)
- A demonstrated commitment to health equity and health justice
- Experience with initiatives that support families with a primary language other than English
- Exceptional verbal and interpersonal communication skills
- Experience being trained as a Mandated Reporter (Philadelphia preferred)
- Experience working with ethnically, culturally, and sexually diverse individuals, communities, agencies, and organizations
- Experience deferring to lived-experience experts and preventative care providers to shape projects and inform decisions
- Strong facilitation skills and a strength-based perspective
Work Environment:
Standard office setting and ability to work from home with extended periods at the workstation, periodic use of office equipment.
Position Type and Work Schedule:
Full-time position, hours are Monday through Friday 9:00 am to 5:00 pm.
Travel:
Local travel to meetings and conferences as needed.
Physical Demands:
Ability to travel to meetings, transport materials, move equipment or supplies weighing up to 15 lbs.
Salary and Benefits:
Salary range is between $60,000 - 70,000.
Our employees are our most valuable resource, so we offer a competitive and comprehensive benefits package, which can include:
- Medical with vision benefits
- Dental insurance
- Flexible spending accounts
- Life, AD&D, and long-term care insurance
- Short- and long-term disability insurance
- 403(b) Retirement Plan, with a company contribution
- Paid time off including vacation, sick, personal, and holiday
- Employee Assistance Program
Eligibility and participation is handled consistent with the plan documents and HFP policy.
DISCLAIMER
The Health Federation reserves the right to modify, interpret, or apply this job description in any way the Company desires. The above statements are intended to describe the general nature and level of work being performed by an employee assigned to this position. This job description in no way implies that these are the only duties, including essential duties, responsibilities, and/or skills to be performed by the employee occupying this position. This job description is not an employment contract, implied, or otherwise. The employment relationship remains “at will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.
