Inspector - License & Cert

If you are looking for a place to work where you can establish a career that is filled with

purpose, this is the job for you!

In this front-line field position, the Inspector V conducts initial inspections, re-licenure

inpections, follow up inspections, and investigations of complaints and incidents as a team

member or individually, including complaints related to abuse, neglect or exploitation in

Licensed-only Home and Community Support Services Agencies (HCSSA). May conduct

abuse/neglect investigations for other licensed only providers (Assisted Living/Home and

Community Based/Day Activity Services Centers). The Inspector completes

inspection/survey reports listing deficiencies/violations and prepares written reports

supporting the actions and remedies recommended. Participates in surveys, inspections,

and investigations with assigned team and accepts assignments as needed. Occasionally

might need to testify at hearings or in court proceedings to provide information regarding

policy/procedures, history, findings, or activities.

The state of Texas offers many
target=_blank>benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the

remaining balance on college student Direct Loans after making 120 qualifying monthly

payments. We also offer
BenefitsL target=_blank>excellent health benefits, a lifetime monthly retirement

annuityas well as
Employees/Retirement/Texa$aver-401(k)-457-Program target=_blank>401(k) and 457

Programs under the Employees Retirement System of Texas.

Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency

leave policy and performs other duties as assigned.

Conducts on-site licensure inspections, complaint and incident investigations for

allegations of abuse and neglect, and annual comprehensive surveys in facilities to

determine compliance with certification and licensing health and safety

regulations.

Communicates clearly and accurately with others (internally and externally) to

provide, exchange, or verify information, answer inquiries, address issues, or

resolve issues or complaints regarding services provided in Texas long-term care

facilities/agencies, including to ensure such services meet any resident’s

specialized needs.

Conducts exit conferences with facility/agency staff regarding findings and can

assist in developing a plan to correct deficiencies. Completes licensing inspection

or survey reports detailing deficiencies, recommended remedies, and narratives to

support regulatory findings.

Visits agencies/facilities regulated by Long-Term Care Regulatory (LTCR) to verify

correction of previously cited regulatory violations. Performs quality assurance

reviews of documents prepared by others; for example, publications, assessments,

and reports.

Occasionally might need to testify at hearings or in court proceedings to provide

information regarding policy/procedures, history, findings, or activities.

May supervise the work of others.

Performs related work as assigned.

Knowledge Skills Abilities:
Knowledge of issues, concerns, and needs of populations at risk including adults

and children with mental health issues and intellectual, developmental, and

physical disabilities.

Knowledge of program regulations and procedures, and survey techniques and

principles.

Knowledge of acceptable professional standards of care.

Knowledge of program regulations and procedures, and survey techniques.

Knowledge of or experience in long-term care regulatory services including

surveys, investigations, or enforcement.

Skill in effective verbal and written communication.

Ability to operate a computer, tablet, laptop device, smartphone, and various

software packages, including Microsoft Office.

Ability to conduct interviews in various settings.

Ability to conduct complex on-site facility inspections for compliance

determinations.

Ability to establish and maintain effective work relationships with team members

and others.

Ability to interpret policies, procedures, and regulations.

Ability to work independently.

Ability to exercise professional judgment and reach sound decisions.

Ability to learn, remember, and integrate complex concepts, difficult procedures,

or complicated processes

Ability to use the computer for writing reports.

Ability to multitask and track multiple activities with competing priorities.

Ability to handle situations of high stress and conflict.

Registration or Licensure Requirements:
Valid driver’s license

Initial Selection Criteria:
Graduation from an accredited four-year college, university or Associated degree

in fields such as, Nursing, Criminal Justice, Psychology or Social work or law

enforcement and/or military background; or

Experience conducting investigations.

Experience with individuals with mental illness, intellectual or developmental

disabilities, or physical disabilities preferred

Experience may substitute for education year for year.

Additional Information:
All applicants must pass a fingerprint criminal background check.

Flexibility in work hours is required for this position. The job requires 80% travel, with

most travel during the day. However, some overnight and weekend travel is required, as

well as occasional on-call duties for emergencies or high-priority situations with program

providers. Must have reliable transportation.

This position requires using the applicant's motor vehicle to complete job functions.

Applicants for this position must have a reliable motor vehicle and a valid Texas driver's

license appropriate for the car and passenger or cargo load. Applicants must provide proof

of insurance and license.

Newly-hired HHS employees in eligible positions will be assigned an HHS cellular phone

and tablet. This position requires travel to and from interviews. This requires working

independently while maintaining responsiveness to supervision and assigned units.

Factors such as education and experience may be considered when establishing the

starting salary; however, the starting salary for this position may not exceed the

maximum of the pay group. Experience as a Certified Peace Office, Law Enforcement,

Military Investigations, or Military Police may provide helpful skills in this position.

Note: This position is able to work a compressed workweek with options Monday-

Thursday, Tuesday-Friday, and Friday-Monday, 10-hour days.

If you are an active or former licensed nursing facility administrator, certified nurse aide,

or medication aide, hiring will be pending until professional licensing and Employee

Misconduct Registry checks are completed.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first


In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide

reasonable accommodation during the hiring and selection process for qualified individuals

with a disability. If you need assistance completing the online application, contact the HHS

Employee Service Center at 1-888-894-4747. If you are contacted for an interview and

need an accommodation to participate in the interview process, please notify the person

scheduling the interview.

MOS Code:
No direct military occupation(s) relate to the initial selection criteria and registration or

licensure requirements for this position. All active duty, reservists, guardsmen, and

veterans are encouraged to apply. For more information, see the Texas State Auditor's

Military Crosswalk

(https://www.hr.txstate.edu/veterans/veteranspreference/militarycrosswalk.html)

Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.