What are the responsibilities and job description for the Medical Receptionist position at Health Partners Management Group?
SUMMARY: Provides clerical/administrative support in wards, clinics, or other departments of a medical treatment facility.
- LOCATION: W Hill Blvd, Joint Base Charleston, SC 29404
- HOURS: 7:00 – 4:00 pm
- PAY RATE: $16.20/hour
BENEFITS:
- 2 weeks’ vacation in the 1st 12 months plus…
- Major holidays off
- Medical, Vision, Dental, AD&D, & Life Insurances
REQUIRMENTS:
- At least 6 months of experience in a (medical) office
- Typing 50 WPM
- Obtain and maintain CPR or BLS Certificate through Red Cross or AHA
- General medical ethics, telephone etiquette, and customer service skills
- High school diploma or GED
- U.S. CITIZENSHIP
WHO DO I WORK FOR?
- Health Partners Management Group (HPMG) is a government contracting company in Poplar Bluff, Missouri. HPMG currently has a contract with the Federal Government for multiple Medical Appointment Clerk positions for a new call center. You would be a W-2 employee for HPMG and NOT a government employee.
*Veterans and Military spouses are encouraged to apply*
UNIQUE MILITARY HEALTH CARE SYSTEMS/PROCEDURES:
- Armed Forces Health Longitudinal Technology Application (AHLTA)
- Composite Health Care Systems (CHCS) and/or MHS GENESIS
- Defense Enrollment Eligibility Reporting System (DEERS)
- Military Filing System – by sponsor social security, terminal digit order, color-coded and blocked filing system.
- Contents of a military medical record, layout, sections, family members prefix designation, forms used in an MTF, and the medical record tracking procedures.
PERFORMANCE OUTCOMES:
- Greets patients/visitors at a front desk, information center or office setting.
- Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
- Arranges and schedules medical appointments and determines patient eligibility for services. Determine patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections.
- Obtains updates and files medical records as needed.
- Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
- Ensures arrival of medical records prior to appointment(s).
- Initiates and locates patient medical records as needed.
- Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
- Performs other administrative and clerical duties in support of the medical care and operational support.
- Creates appointment schedules and templates in patient appointment computer system.
- Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS: The work is primarily sedentary. However, there may be some physical demands. Requirements include prolonged walking, standing, sitting or bending.
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person
Job Type: Full-time
Pay: $16.20 per hour
Benefits:
- AD&D insurance
- Bereavement leave
- Dental insurance
- Free parking
- Health insurance
- Life insurance
- Military leave
- On-the-job training
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Referral program
- Vision insurance
Healthcare setting:
- Military hospital
Medical specialties:
- Hospital Medicine
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Experience:
- Medical office: 1 year (Required)
Work Location: In person
