What are the responsibilities and job description for the Surgery Scheduler-Royal Palm Beach position at Healthcare Outcomes Performance Co. (HOPCo)?
Center for Bone & Joint Surgery of the Palm Beaches is a multi-location medical practice devoted to the diagnosis and treatment of injuries and diseases of the body's musculoskeletal system. Our locations feature a staff of highly trained orthopedic surgeons, each with a specific area of expertise.
Center for Bone & Joint Surgery of the Palm Beaches is seeking a Surgery Scheduler to coordinate the patient’s surgery to include: making reservations at the hospital, arranging anesthesia, communicates with PCP
offices, coordinates with vendors of surgical devices/implants representatives and surgical assistants, providing the necessary
education, instructions, and paperwork, and confirming all steps with all parties before the surgery date. Has knowledge of
insurances and commonly-used concepts, practices, and procedures.
Essential Functions
Requirements
Center for Bone & Joint Surgery of the Palm Beaches is seeking a Surgery Scheduler to coordinate the patient’s surgery to include: making reservations at the hospital, arranging anesthesia, communicates with PCP
offices, coordinates with vendors of surgical devices/implants representatives and surgical assistants, providing the necessary
education, instructions, and paperwork, and confirming all steps with all parties before the surgery date. Has knowledge of
insurances and commonly-used concepts, practices, and procedures.
Essential Functions
- Coordinates schedules of multiple resources, including outside facilities (i.e. providers, physical resources, and clinical staff
- Gathers pertinent information from insurance carriers, physicians to make certain the patient’s financial obligation for
- Call patients to schedule surgery within 48 hours of being entered into referral plus by the medical assistant and schedule
- Provides ongoing communication with patients regarding pre-certification, authorization, financial counseling, and
- During the financial counseling session, collects patients’ responsibility via telephone or instructs patient to bring required
- Communicates clinical instructions needed for appointments/procedures.
- Updates system for any changes or additions to the schedule.
- Accurately updates patient information in the practice management system and EMR.
- Ensures that canceled appointments and related ancillary appointments are canceled and communicated to all
- Initiate authorization for surgery in a timely manner. Obtain authorization for surgery at least 48 hours prior to the
- The job holder must demonstrate current competencies for this position.
- High school diploma/GED or equivalent working knowledge preferred.
- 0-2 years of surgery scheduling or related experience.
- Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good
Requirements
- Schedules a minimum of 4.75 surgeries per day.
- Secures 100% of required certifications and authorizations.
- Competitive Health & Welfare Benefits
- Monthly $43 stipend to use toward ancillary benefits
- HSA with qualifying HDHP plans with company match
- 401k plan after 6 months of service with company match
- Employee Assistance Program that is available 24/7 to provide support
- Paid Time Off
- Paid Holidays
- Mileage reimbursement
- and more...
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