What are the responsibilities and job description for the Specialty Pharmacy - Call Center Manager II position at Healthcare Support Staffing, Inc?
Specialty Pharmacy Call Center Manager – Denver, CO
HealthCare Support is currently seeking a Specialty Pharmacy Call Center Manager to fill an opening with a leading healthcare organization in Denver, CO
The ideal candidate will have the following requirements for a Specialty Pharmacy Call Center Manager – Denver, CO
- Requires BA/BS degree and a minimum
- 2 years of experience in a leadership role
- 5 years related customer service experience within specialty pharmacy and/or healthcare call center experience
- Experience with the development of new sites/team, including, but not limited to, the hiring and training of new personnel
- Pay: $81,480 to $101,850 | Annual Bonus 10%
- Merit increases
- 10 Paid holidays
- 19 days Paid Time Off
- Incentive bonus programs
- Medical, Dental, Vision
- Short and long term disability benefits
- 401(k) match
- Stock purchase plan
- Life insurance, wellness programs and financial education resources
Specialty Pharmacy Call Center Manager Job Description:
- Responsible for establishing departmental policies and procedures.
- Prepares and communicates information to appropriate parties regarding dental programs, procedures, changes and government mandated disclosures.
- Serves as mentor to lower leveled managers; serves as subject matter expert for other areas of the company as well as within the department; has accountability for deliverables of a third party or vendor; manages multiple functions requiring unique sets of knowledge or has significant fiscal accountability over and above routine people/equipment costs; develops and manages annual operating budget; may be assigned to special project work consistent with the role and as dictated by the needs of the business; audits to monitor efficiency and compliance with policies; prepares specialized reports.
- Hires, trains, coaches, counsels, and evaluates performance of direct reports.
Work Hour Options:
- Monday - Friday, 8:00 am - 5:00 pm
Interested in being considered for Specialty Pharmacy Call Center Manager – Denver, CO?
For more information about this position please apply to this job posting or email your resume to Nicole Black at nblack@healthcaresupport.com
Why work with us?
About Us: HealthCare Support is a national niche recruitment firm that has a singular focus - placing top talent in the dynamic healthcare industry. Servicing local providers to national organizations, we place administrative to executive-level professionals in the clinical and non-clinical healthcare arena.
Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.
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Salary : $81,480 - $101,850
