IT Systems/Network Engineer

HealthStar Physicians
Morristown, TN Full Time
POSTED ON 7/20/2024 CLOSED ON 7/23/2024

What are the responsibilities and job description for the IT Systems/Network Engineer position at HealthStar Physicians?

Benefits:

  • Medical
  • Dental 
  • Vision
  • 401(K)
  • 401(K) matching
  • Life and Disability
  • Paid Time off
  • Holidays

Salary:

$60,000 annual / $28.85 hr

 

Essential Functions:

  • Serves as an escalation point for Level I help desk support.
  • Performs and maintains computer systems security including enterprise level anti-virus software and encryption services.
  • Verifies / maintains backup services, disaster recovery and business continuity.
  • Maintains VMware hosts, virtual and physical server, firewalls, switches, network communication equipment, wireless networks and VPN’s
  • Troubleshoots and repairs hardware and software malfunctions
  • Installs and replaces hardware & software as needed
  • Works as liaison between other company system’s vendors and assists when needed
  • Interfaces with HealthStar employees to resolve problems regarding the computer systems
  • Responsible for preparing new office network interconnectivity
  • Ensures that all problems are logged, assigned for resolution, prioritized, tracked and resolved in a timely manner. Ensures Director of the department is informed of critical or outstanding issues.
  • In person regular and punctual attendance.
  • Attends meetings as required.

Skills/Abilities:

  • Experience with Windows 10 & 11 desktop and Server 2008 operating systems, Microsoft applications (Word, Excel, Outlook, etc.)
  • Experience with VMware virtualization, SAN storage, network hardware and peripherals.
  • Experience with enterprise level local and cloud storage, backups and disaster recovery
  • Ability to configure network switches, firewalls, VLANs and wireless access points
  • Experience with on premise Telecomm systems and hosted VOIP solutions
  • Experience with Active Directory, Microsoft Exchange, and Microsoft Office 365
  • Must have ability to communicate effectively in user-friendly terms verbally and in writing.
  • Must be skilled in customer service and have a pleasant and courteous demeanor while dealing with all employees and staff.
  • Must have ability to solve problems, and be able to work independently without much supervision.
  • Must have skills in critical thinking, communication, and effective interpersonal skills
  • Must have the ability to work cooperatively as a member of office staff and team.
  • Responsibilities and working conditions may evolve as needs change.
  • Required to travel to all outside offices
  • Requires ability to lift up to 50 lbs.
  • Requires some late evening hours or weekends when necessary.
  • AS Degree in Information Technology, A Certification preferred, Consideration given for industry certifications and job experience.

 Mental/Physical Requirements:  

  • Involves sitting approximately 90 percent of the day, walking, bending, kneeling, stretching, or standing the remainder.
  • May need to lift up to 30 pounds occasionally.

 Qualifications

 Education:

AS Degree in Information Technology or equivalent work experience.

License and Certifications:

A Certification preferred, Consideration given for industry certifications and job experience.

 

Salary : $60,000

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