Project Manager

Every day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to work like an entrepreneur, support and serve entrepreneurs and bring your expertise to a dynamic team, then Heartland is for you. If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can do together.

Summary of This Role

Administer projects from initiation to delivery, and ensures all projects or initiatives are completed on time, with quality, and within budget. Projects have small to moderate size scopes and may support a large complex project. Develops the project plan, and/or implements an established plan and monitors progress and performance against it. Identifies, resolves, or escalates issues in order to minimize delays. Facilitates and manages the analysis of project requirements, identifies and understands the cost estimates, resources, and time required to complete the project(s), and ensures project goals and requirements are met within time, cost, and quality parameters. Conducts project meetings, and prepares regular reports to communicate the status of the project within and beyond the project team. Works with stakeholders and identifies and establishes priorities, allocates tasks, and coordinates project staff to meet project targets and milestones and ensures project is delivered to the internal and/or external client’s satisfaction.

What Part Will You Play?

• Administer projects with a span of influence that typically require working with multiple functional areas or small teams or groups, such as Training, IT, Marketing, etc., within the company
• Generally works with a team with one leader or may support multiple delivery managers in a similar functional area to complete the project, and works mainly with an internal functional area, but may work with external stakeholders
• Manages projects that typically require making minor customizations to standard, repeatable processes and plans, and oftentimes, the pre-established checklists need only minor revisions
• Guides project plans that include standard templates but may need simple revisions to accommodate a minor customization to meet the business requirement; project plans are straightforward, but may include some non-routine requirements
• Identifies the need for issue escalation; points of escalation are typically with the direct supervisor or within the project team
• Directs projects that have some potential for scope change which requires collaboration, negotiation, and/or conflict management with internal and/or external stakeholders
• Ensures all projects are properly and accurately estimated and timely billed
• Monitors and tracks to the budget; may need to request assistance to resolve identified variances
• Makes minor decisions which can lead to minimal consequences to the project’s delivery schedule

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor's Degree
• Relevant Experience or Degree in: No designated field; or equivalent training and/or work experience in lieu of a degree
• Typically Minimum 2 Years Relevant Experience

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues
• Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors; exercises judgment within defined procedures and practices to determine appropriate action; builds productive internal/external working relationships
• Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments
• Industry knowledge - has limited knowledge of the industry
• Project Management - has a basic level of knowledge of project management methodologies
• Client's (internal or external) business knowledge - has a basic level of knowledge of the client’s business

Heartland is an equal opportunity employer. Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.