Public Housing Specialist

The Public Housing Specialist responsible for client relations, housing program and policy administration, rent collection/accounting, coordinating maintenance, resolving tenant complaints, providing customer service, managing records, drafting reports and other related tasks.

Duties Include:

• Establish and maintain an effective landlord/renter relationship with HHA clients to ensure compliance with lease agreements and housing regulations and safe and comfortable living arrangements.
• Perform recordkeeping and reporting by collecting and maintaining a variety of housing program data and preparing reports for the Board and federal and state partner agencies.
• Initiate work orders for repairs by maintenance staff.
• Collect payment of deposit and rent. Meet with tenants to resolve overdue issues; prepare and send overdue notices, initiate eviction process for nonpayment. Post payment to the accounting and management information system (YARDI).
• Perform other duties such as completing special projects, attending meetings and conferences, maintaining an awareness of emergency service networks and being available for a rare occasional after hours need to attend a scheduled resident meeting, or to help respond to emergency/immediate client issues.

Qualifications to Join our Team:

Requires education and experience equivalent to a college degree or vocational/technical training and two years’ experience. Requires strong client relations skills; customer service or related experience; possession of, or ability to obtain, a valid Montana Driver’s License with a driving record acceptable to insurance carriers; and the ability to occasionally work extended hours, if needed. HHA will provide training opportunities in Public Housing Rent Calculation, Public Housing Management, Low Income Tax Credit Compliance, and Fair Housing. Experience in public housing or affordable housing is preferred.

HHA is committed to maintaining a safe and secure work environment for employees and residents. As part of our hiring process, we conduct criminal history checks for the top candidates of all recruitments and driving history checks for candidates of positions that require operating company vehicles.

Opportunities:

The HHA offers a Public Housing Specialist career ladder providing high performing individuals promotion opportunities to earn up to $36.47/hr. or $75,853 per year.

How to apply:
Please submit a cover letter, resume and completed HHA Application Form either electronically by copying and pasting this link: https://wkf.ms/48gQxLW or by mail to CMS, Attn: Greg Ross, P.O. Box 1251, Helena, MT 59624.

The position is open until filled. Applications received by midnight, Monday, October 2, 2023 will receive priority consideration. If a suitable candidate is found during that screening, later applications will not be considered. We look forward to speaking with you!

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Helena, MT 59601: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Public Housing: 2 years (Required)

License/Certification:

• Montana Driver's License (Preferred)

Work Location: In person