What are the responsibilities and job description for the Manager, Field Recruitment position at Help at Home?
Help at Home, LLC, is one of the nation's leading providers of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support making it possible to keep people comfortably and safely within their homes and communities.
Job Summary:
The Manager, Field Recruitment will be instrumental in helping Help at Home expand the great care we provide to our clients. This position reports directly into the SVP, Field Recruitment and is part of the overall Field Operations Team. This role is responsible for managing the recruitment team members and supporting the full life cycle recruitment of our caregivers, branch administration and field management positions. The ideal candidate is excited about setting recruitment goals, motivating their team and reporting out results to senior leadership. They are solution-focused, good problem solvers and have a fun, positive attitude.
This role will be based in Illinois.
Duties/Responsibilities:
- Manage recruitment performance.
- Design and build a talent pipeline across specific markets, including non-traditional and diverse sources.
- Drive the full-cycle recruitment process partnering with our Field Operations Leaders, hiring managers and talent operations to define recruiting strategies to attract and hire great talent.
- Ensures that both digital marketing and grassroots recruiting efforts are executed, optimized and expanded where needed.
- Help launch and provide ongoing support for new recruiting technology and processes to better support field operations.
- Create remarkable hiring experiences for both the candidate and the hiring teams through the refinement of our internal processes and systems.
- Be a champion of Help at Home's culture and values.
- Develop the talent team's goals around continuously refining and improving our employer brand.
Required Skills/Abilities:
- Proven experience leading recruitment teams specializing in high-volume, non-exempt hiring, with a heavy focus on process and recruitment marketing
- Understands how to analyze data and uses it to manage team performance, identify bottlenecks and tell meaningful stories to our customers
- Excels at problem solving and is isn't afraid to change courses when things aren't working as intended
- Focuses on what we can control and is a good influencer in the business
- Understands the candidate and field experience and is key to achieving our goals
- An inspirational leader that consistently sets and achieves team goals by creating a positive environment with plenty of recognition for good performance
- Is comfortable with coaching and performance management
- Can do attitude with a good sense of humor
- Flexibility to adapt to a dynamically changing environment
Education and Experience:
- Bachelor degree or equivalent experience
- 1-3 years of management experience in recruitment
- Retail Management OR Staffing experience a plus
Physical Requirements:
- Typical office setting, indoor and extensive use of computer
- Minimal lifting, bending but role typically requires long periods of sitting
- Ability to travel between assigned locations as needed