Navigator

Career Opportunities

Job Title - Navigator, Stabilization Program

Location - Fairbanks, AK, US

Organization Name - Helping Alaska

About The Organization: Helping Alaska is a Christian non-profit organization that seeks to inspire hope by uniquely meeting needs within the community. Helping Alaska serves the Tanana Valley by building relationships, providing help and meeting needs through various in-house programs as well as referrals to partner agencies or organizations.

Job Summary: The job incumbent will serve as a Navigator for the Stabilization Program within Helping Alaska. Believing in Helping Alaska’s mission and adhering to Helping Alaska’s policies and procedures, each Navigator will work alongside our team of staff and volunteers to serve our local community with respect, compassion, and love.

Job Duties: Under general supervision of the Program Director and Executive Director, each Navigator will:

1. Assist in keeping the facilities clean and safe

2. Serve clients both face-to-face and over the phone with compassion while assuring strict client confidentiality

3. Work directly with grant administrators to assist in processing client cases as needed, filing documents and client forms, and assisting these clients with the needs they may present with that are outside the scope of the grants

4. Assist with the processes of the Furniture Bank including assisting customers, cleaning, maintaining a safe environment, adjusting and cleaning furniture, pricing furniture, and assisting clients with items to their vehicles as needed

5. Participate with Helping Alaska staff and volunteers in activities that promote teamwork, a sense of community, mutual support including daily devotions and joint staff meetings for prayer, discussion, and planning

6. Performs other duties as assigned

7. Maintain accurate records, both digital and physical

8. Work one-on-one with clients, providing assistance with expense tracking, miscellaneous account management, and assisting them with transportation to view potential housing opportunities, shopping as needed, etc.

9. Assist clients with filling out applications for assistance programs such as SNAP and/or Medicaid, as well as applications for housing

10. Communicate directly with landlords and property managers on behalf of clients, maintaining professional, cordial relationships

Minimum Qualifications:

1. High school diploma or GED

2. Must profess to be a Christian, a follower of Jesus Christ

3. Willing to submit to a background check

4. Willing to adhere to Helping Alaska policies and procedures

5. Must possess or be willing to obtain, at the organization’s expense, an Alaska Food Handler’s card

Knowledge, Skills, and Abilities:

1. Must approach every task with extreme attention to detail

2. Must have exceptional computer skills

3. Must have the ability to lift 50lbs, walk 3 flights of stairs, and capability to stand/walk >75% of each shift

4. Must have integrity and an understanding of the importance of integrity

5. Excellent communication skills demonstrated through writing, speaking, and listening – within these skills, kindness, compassion, and a non-judgmental approach are absolutely essential

6. Exceptional interpersonal skills including working as part of a team, respect for others, and a spirit of cooperation

7. Must be able to prioritize both day to day and long-term needs of the organization

Summation: This position has high contact with people, which makes communication and interpersonal skills crucial. Each Navigator must be able to work independently or as a team member. Very strict confidentiality is required.

Job Types: Full-time, Temporary

Pay: $19.00 - $25.00 per hour

Expected hours: No less than 40 per week

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $19 - $25