NDIS Employment Coach

Help is a Queensland-based social enterprise helping people with disability lead fulfilling and independent lives. Over the past 50 years, we’ve created an integrated network of services to provide people with disability the essentials, routine, and stretch they seek in life. Whether it’s employment, learning, living arrangements, community involvement, or anything else in between – we work alongside people to help them achieve the things they set out to. We do this with the help of our social enterprise businesses, organisational partnerships, and DES and NDIS service streams. We like to think of it as an ecosystem of opportunity.

At Help we believe that every person is the master of their journey. And that starts with our team. We strive to create an environment where employees openly embrace our mission and vision and can live our values every day. As a valued member of our team, we’re committed to looking after you, by offering some great benefits including:

• An extra 4 days a year of paid personal wellbeing leave!
• Excellent salary sacrificing benefits! Package up to $15,900 of your annual salary tax free, and additional $2,560 for meal and entertainment expenses
• A supportive work environment which values your personal and professional life, ensuring a perfect work-life balance
• Global benefits on our rewards platform - Perkbox! Get access to exclusive perks, thousands of deals and discounts for you to use every day!
• Access to Help’s Health and Wellbeing wellness platform
• Recognition of loyalty through our Service Award Program
• Free counselling sessions through our Employee Assistance Program (EAP)
• The opportunity to make a difference in the lives of people with disability.

• Build a professional relationship with clients at differing stages in their employment journey
• Provide a positive and supportive environment for people with disability to assist them with reaching their goals of finding and sustaining employment
• Create and seek opportunities that enables an individual to reach their own potential as a valued member of their community in line with their NDIS goals
• Facilitate individual and group activities, using a variety of enabling styles including but not limited to job readiness skills, volunteering / work experience, and confidence building
• Ensure efficiency and compliance with administrative processes in line with organisational policies, procedures, legislative requirements and guidelines from the National Disability Insurance Agency
• Maintain data integrity and efficiently manage workload; prioritising tasks and ensuring all work is completed within designated time frames

• Current First Aid and CPR Certificate – or willing to obtain prior to start with Help
• A reliable vehicle with current comprehensive car insurance
• To be proactive, showing initiative and problem-solving skills
• Resilience and patient, with the ability to work with complex behaviours
• Demonstrated ability to provide vocational support to jobseekers who live with disability, delivering a service that enables them to build their capacity and work toward meeting their employment goals
• Experience in facilitating individual and group educational activities
• High level of customer service skills, networking and stakeholder engagement skills