What are the responsibilities and job description for the Intake Specialist position at Helpmate, Inc.?
Helpmate, Inc., a domestic violence agency in Asheville, NC, seeks to hire a full-time Intake Specialist at the Buncombe County Family Justice Center. This is a non-exempt position reporting to the Case Management Coordinator. This is a short-term position with Helpmate with the opportunity to be considered for permanent employment with Buncombe County as an Intake Specialist when the role transitions on Jan 1, 2025.
Strong communication, detail orientation, organization, and time management skills are required. The Intake Specialist will provide in-person intake and hotline support to survivors of abuse at the Buncombe County Family Justice Center. Duties will include communication of highly detailed information to people in crisis, database entry, coordination of services among multiple providers, and working as a team. Candidates will have a Bachelor’s degree in a human services field or 2 years’ experience in social work or related field, with preference for experience in domestic violence or related field, or a commensurate combination of work and experience.
Base rate is $20.14/hour, with additional pay incentives for up to 10 years’ relevant experience and fluency in Spanish, Russian, Ukrainian, or Moldovan, resulting in a maximum range of $24.71/hour. Helpmate offers a competitive benefits package, which includes health, disability and life insurance, a retirement plan matched up to 5%, optional supplementary insurances, generous paid PTO, and 14 annual paid holidays. Helpmate is an Equal Opportunity Employer. Diverse candidates encouraged to apply.
Email resume and cover letter to hiring@helpmateonline.org with the job title in the subject line. Interviews will be held on a rolling basis with a closing date of April 29th.
Job Type: Full-time
Pay: $20.14 - $24.71 per hour
Expected hours: 37.5 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
Application Question(s):
- Please note that a cover letter is required for an applicant to be considered. You can submit one through Indeed or email directly to hiring@helpmateonline.org.
Experience:
- social work: 1 year (Preferred)
Work Location: In person
Salary : $20 - $25