What are the responsibilities and job description for the Float CMA position at Hendrick Health?
JOB SUMMARY
- The Float Certified Medical Assistant-Hybrid is responsible for providing information to patients so they may fully utilize and benefit from the clinical services. As a Hybrid employee, the Float Certified Medical Assistant - Hybrid will be assigned to cover a multitude of specialty departments in the front office role as well as the clinical areas of said departments (e.g., plastic surgery, orthopedics, etc.).
JOB REQUIREMENTS
- Minimum Education
- High school diploma or general equivalency diploma (GED), medical assistant diploma from an accredited vocational institution, or a community college course in medical assisting.
- Minimum Work Experience
- Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of externship completed in a medical office. Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection current experience preferred.
- Required Licenses/Certifications
- Current documentation of a national certification for the registered medical assistant (RMA) through the American Medical Technologists (AMT) or for the certified assistant through the American Association of Medical Assistants (AAMA).
- Must possess a current CPR certification and current health records with the appropriate immunizations to work in the health care field (hepatitis B and tuberculosis). Current CPR certificate.
- Required Skills, Knowledge, and Abilities
- Knowledge of health care field and medical office protocols/procedures.
- Knowledge of specific assisting tasks related to particular medical practice.
- Knowledge of information that must be conveyed to patients and families.
- Skill in performing medical assistance tasks appropriately.
- Skill intact and diplomacy in interpersonal interactions.
- Skill in understanding patient education needs by effectively sharing information with patients and families.
- Ability to learn and retain information regarding patient care procedures.
- Ability to project a pleasant and professional image.
- Ability to plan, prioritize, and complete delegated tasks.
- Ability to demonstrate compassion and caring in dealing with others.
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