Service Advisor

Herb Chambers
Westborough, MA Full Time
POSTED ON 12/3/2024
AVAILABLE BEFORE 2/1/2025

We are looking for experienced SERVICE ADVISORS who strive to deliver outstanding customer service, have the best job knowledge and are motivated to hit targets!

Our dealerships are:

  • Hyundai
  • Honda
  • Mercedes-Benz

About Us

Herb Chambers are a long-standing and well respected organization that is looking to invest in good people to help continue the growth of the company. We offer the best benefits package in the area and we want you to be a part of our future.

Duties to include:

  • Greeting and assisting guests with service needs
  • Generating estimates
  • Completing estimate review with guest in timely manner to maximize opportunity
  • Seeing through completion of approved work and actively covering
  • Conducting post-repair follow-up
  • Resolving customer complaints with manager assistance
  • Covering results, progression and training with Service Manager daily

Requirements:

  • Previous Service Consultant experience
  • CDK/ADP Experience
  • Proven track record of excellent customer satisfaction
  • Positive attitude
  • Excellent customer service skills
  • Confident ability to operate with little supervision
  • Process driven, with great organizational skills
  • The desire to be successful in a fun, fast-paced, high-volume highly-motivational environment

Schedule:

  • Monday- Friday
  • Weekends on Rotation

Benefits:

  • Competitive Compensation Program
  • Medical
  • Dental
  • Vision
  • 401(k) with company match
  • Paid Vacation and Holidays
  • Professional work environment, with available coaches / mentors with expert knowledge.
  • Employer-paid job training and advancement opportunities
  • Air-Conditioned Shop
  • Employee discount
  • Paid time off
  • Referral program
  • Relocation assistance

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Experience:

  • Service Advisor: 1 year (Required)

License/Certification:

  • Driving License (Required)

Work Location: In person

Salary : $80,000

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