Field service

As a Field Service Mechanic B, you are an expert technician and will assume a support role in product knowledge and standards of quality within the branch .

You will serve as a valued resource for utilizing your mechanical expertise to ensure Herc fleet remain in proper operating condition on our customer jobsites, at all times.

Field Service Mechanics are dispatched to local jobsites at various times of the day and work independently without direct supervision.

This provides the opportunity to build positive relationships with customers all while supporting the growth and improvement of your community.

Responsibilities

• Oversee and conduct oil changes, lubrication of equipment, tire replacements, hose repairs, battery replacements and assorted services
• Diagnose and repair heavy equipment as required to ensure proper operating condition at the job site
• Diagnose and troubleshoot fuel systems, electrical systems, hydraulic systems and propane systems
• Recondition and replace assorted parts to return equipment to a safely functioning state
• Educating customers on proper use of equipment to avoid future breakdowns
• Analyze problem areas for any significant wear or tear and address to ensure proper usage of the equipment until your next scheduled visit
• Adhere to all safety guidelines posted at active jobsite where repairs and maintenance are completed
• Maintain work area on jobsite in a clean and organized manner
• Produce timely and detailed service reports and repair logs
• Follow all company’s filed procedures and protocols
• Build positive relationships with customers
• Perform additional duties as assigned

Professional Experience

Ability to understand detailed technical schematics, owner manuals, and product warning labels

Ownership of sufficient selection of hand and air / electric tools to complete most repairs and services

Ability to operate and test equipment such as boom lifts, forklifts, compressors, portable and stationary generators, hydraulics, pumps and assorted tools and equipment

Ability to be on call to support operational needs

A valid driver’s license

Educational Background

H.S. Diploma or equivalent

Conditions of Employment

Skills

• Ability to drive / operate multiple types of vehicles and equipment
• Ability to follow up with customers in a timely manner
• Ability to handle assorted tools properly and safely
• Ability to safely lift up to 50 LBs
• Attention to detail
• Customer service skills to naturally converse with jobsite foreman
• Flexibility to adapt to changing needs on an active jobsite
• Interpersonal skills to communicate effectively and efficiently
• Must possess solid written and verbal communication skills and be able to perform basic computer operations such as opening and closing work orders
• Solid and proven computer skill set to enter work orders
• Understanding the importance of time management
• Works and communicates effectively with all levels of the company

Req # : 58929

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Keeping you healthy

Life and disability insurance

Flex spending and health savings accounts

Virtual Health Visits

24 Hour Nurse Line

Healthy Pregnancy Program

Tobacco Cessation Program

Weight Loss Program

Building Your Financial Future

401(k) plan with company match

Employee Stock Purchase Program

Life & Work Harmony

Paid Time Off (Holidays, Vacations, Sick Days)

Paid parental leave.

Military leave & support for those in the National Guard and Reserves

Employee Assistance Program (EAP)

Adoption Assistance Reimbursement Program

Tuition Reimbursement Program

Mechanic Tool reimbursement of up to $500 per year

Auto & Home Insurance Discounts

Protecting You & Your Family

Company Paid Life Insurance

Supplemental Life Insurance

Accidental Death & Dismemberment Insurance

Company Paid Disability Insurance

Supplemental Disability Insurance

Group Legal Plan

Critical Illness Insurance

Accident Insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.

Last updated : 2024-04-25