Commercial Loss Control Inspector

Skills, Requirements and Qualifications:

• College Degree (preferred)
• High School Diploma (or equivalency)
• General Contractor’s License (or 10 years construction work experience) • 620 All Lines Adjuster license (preferred)
• Digital photo/video camera operation
• Licensed Drone Operator (preferred)
• Drone technology – if not experienced ability to learn
• Xactanalysis  
• MSB
• Water Mitigation Certification
• Restoration Mitigation Certification
• Insurance inspection or field survey experience is helpful
• Demonstrated analytical ability and strong decision making skills that will enable providing excellent:
  • Collecting, analyzing and validating
  • Implementing plans for best practices for multi-tasking skills and experience of general contractor and independent adjuster
• Previous experience in a role working with the public
• Property & Casualty (P&C) insurance knowledge/experience is strongly preferred
• Previous work experience in a similar job function or with similar processes is very strongly preferred
• Basic to Intermediate level Microsoft Office skills to include email, Word, PowerPoint and Excel
• Word skills to include: formatting, Tables, Table of Contents, Headers, Footers and Review capabilities
  • Excel skill capabilities to include: data entry and formatting
  • Exposure to Excel formulas and Pivot table creation/manipulation a plus
• Superior interpersonal skills for working with colleagues and clients.
  • Demonstrated ability in conflict resolution and selling skills are a plus
• Strong verbal and written communication skills to include phone conversation and email communication
• Technology acumen to adapt to multitude of technology based systems
• Attention to detail and process orientation
• Time Management and Organizational Skills
• Ability to work independently, yet actively and appropriately engage the services provided by “extended team members” across the Shared Service Centers and Teams
• Customer service focus
• Problem solving abilities, including critical thinking, research, quantitative skills, creativity
• Able and willing to work a flexible work schedule as agreed
• Must successfully complete appropriate licensing exam(s) and/or maintain required licensing by completing various Continuing Education activities as needed. If already licensed, must be able to show valid confirmation of current licensing status
• Maintain performance to applicable client service standards and/or metrics

Tasks:

• Confirmation no EFIS
• Confirmation no FPE
• Confirmation no lead pipes and update of plumbing system
• Confirmation of electrical updates
• Confirmation of type and condition of all windows
• Confirmation of type and condition of all sliding doors
• Complete exterior inspections
• Complete interior inspections
• Recommendations of necessary corrective actions
• Taking digital photos of residential properties
• Providing Xactimate - if required
• Providing MSB – if required
• Providing complete scope of loss – if required
• Working with drone technology
• Documenting any hazards identified at the property
• Determining the type and nature of the property’s construction materials
• Sketching the property and premises (if required)
• Good communication skills
• Proficient working with various construction permitting offices
• Review CRES or PRES risk locations
• Other duties that may be assigned by the company

Areas of Responsibilities

• Per policy conditions -perform Risk Management Inspection Services
• Inspection of all attorney rep claims – if required
• Inspection of all designated claims in suit – if required
• Inspection of all public adjuster rep claims – if required
• Large loss daily claim inspections
• Large loss catastrophe claim inspections
• Large loss catastrophe claim re-open inspections
• Complex loss inspections
• Confirmation of work completed after claim payout inspections
• Inspection of top 25 TIV accounts (including full interior of every unit)
• Inspection of designated northeast properties –if required
• Other responsibilities that may be assigned by the company

Goal

• Comprehensive review of all designated CRES policy premises
• Comprehensive review of all major CRES policy systems
• Comprehensive review and confirmation of exact construction details
• Provide report to assist in developing underwriting file
• Provide report to supplement underwriting file