What are the responsibilities and job description for the Bilingual Sales Associate position at Heritage?
Heritage is now hiring qualified bilingual sales professionals to join our team Heritage Toyota Owings Mills team.
There is no better time to make a career change!
Our customers come from all over the world and we’re committed to providing them with the best service possible. We want to provide all our customers an exceptional car buying experience and that starts with you.
Our positive work environment will provide you with the training and support you will need to be successful.
As an Automotive Sales Associate, you will be responsible for selling new and/or pre-owned vehicles at either the dealership or an offsite location. Your goal will be to positively impact gross profit, volume, and customer satisfaction standards while conducting business in an ethical and professional manner.
Your specific duties in this role will include:
- Selling vehicles that satisfy customers’ needs and meeting or exceed dealership sales goals
- Using the dealership Customer Relationship Management System (eLead) in managing all customer contact and keeping accurate records of every contact result
- Building relationships with customers and consulting with them to determine their needs
- Presenting vehicle selections best suited to each customer’s stated needs and benefits in action during the vehicle test drive
- Following up on all post-delivery items
- Generating new business by prospecting, making follow up calls to customer base and referral sources, and educating all potential customers on our products and incentive programs
Specific qualifications for the role include:
- Must be fluent in another language other than English – ie. Spanish, Russian, Korean
- Valid driver’s license with less than 2 moving violations
- Experience in a commission- or bonus-based environment, preferred
- Strong negotiation, problem solving, and presentation skills
- Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills
Our Employee Advantage:
We believe that taking care of employees is an important step in creating a positive workplace and a successful company. With that in mind, MileOne is proud to offer programs designed to help our employees and their families’ succeed both at home and at work. We call it the MileOne Employee Advantage! In addition to traditional healthcare, training, career advancement and financial benefits, we also include an Employee Purchase Program, the Next Mile scholarship program for employees and family members, an Employee Assistance Program and more.
MileOne Autogroup is dedicated to actively helping our communities, we have raised millions through local and national charities. For more information, visit our website MileOneJobs.com and click “Why MileOne”.
MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Experience:
- Customer service: 2 years (Preferred)
Language:
- Spanish (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: One location
