Automotive Service Manager - CDJR Ford

Automotive Service Manager

Do you feel that your career as a Service Manager in the Automotive Industry has stalled and your growth has hit the ceiling with your current employer? GET MORE OPPORTUNITIES NOW

Are you a highly motivated and goal-oriented Service Manager who can take our Service Department and your career to the next level? GET MORE OPTIONS NOW!

Are you confident that you are the BEST-OF-THE-BEST in the world of Automotive Management and want to be in charge of your Financial Destiny? GET MORE SATISFACTION NOW!

GET TO YOUR NEXT LEVEL OF SUCCESS AND BEYOND...IT JUST TAKES A FEW MINUTES!

APPLY ONLINE TODAY @ hertrichcareers.com

or EMAIL YOUR RESUME TO HERTRICHEMPLOYMENT@HERTRICHS.COM

HAVE QUESTIONS? CALL 1-302-648-JOBS FOR YOUR NEXT STEPS TO A GREAT FUTURE!

GET MORE OPPORTUNITY:

Established in 1963, the Hertrich Family of Automobile Dealerships represents the most complete line of multi-franchise automotive sales, service, parts, accessories and collision repair in the North East Region. Our Company is over 1000 members strong with 22 locations and 19 Brands AND STILL GROWING! We have been recognized by Ward's Automotive as one of the top 100 dealer groups in the nation in 2020! As we continue to expand, we are looking for experienced Service Managers to join our dynamic service teams in various locations on the Eastern Shore, Delmarva Peninsula, and Northern Delaware. The Hertrich Family provides hands on support from seasoned upper management staff who know our market, our brands, and our processes. We provide continued training and support for you and your team, as well as opportunities for professional success and growth. Our award winning Company pays it forward with a strong sense of community supporting local educators, hospitals, children's organizations and activities and veterans' causes. If you are top notch in Automotive Service Management and this sounds like the right fit for you, READ ON!

DEALERSHIP COMMITMENT:

• Automotive Industry-leading compensation, competitive wages, optional bonus plans
• Training
• Health, Dental, Vision, Life, Short and Long Term Disability, and other insurance options
• 401k with company match
• Paid time off
• Discounts on vehicle purchases and parts

OUR EXPECTATIONS - Our World Class Service Managers Must Have:

• At least 3 years of proven success as a Service Manager
• Previous dealership or service repair shop experience
• Top level management skills with an impeccable work ethic and positive attitude
• Motivation to be the best of the best; willing to put in the hours to achieve results through our processes
• Thorough understanding of the value of high CSI scores
• Strong communication and collaboration skills, professional, team player, passionate, driven
• Intermediate computer proficiency is required;Dealer Track experience a plus

ESSENTIAL DUTIES include but are not limited to:

• Ensure customers receive prompt, courteous, and effective service with a positive dealership experience
• Provide a high level of support to the new and used vehicle sales operations by ensuring their service needs are met in a timely and efficient manner
• Ensure the correct handling of all aspects of the service transaction from the "meet and greet" to "fix it right the first time"
• Serve as a liaison between service advisors, technicians and customers
• Hire, manage, and develop Service Department employees - technicians and service advisors
• Monitor and maintain training and certification requirements
• Prioritize required services
• Follow manufacturer and company policies and procedures
• Meet and exceed customer satisfaction benchmark

"Offers of employment are conditional. Candidates must have a valid driver's license with an acceptable driving record. All applicants must be authorized to work in the U.S. Candidates must successfully complete a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check. A criminal record will not automatically disqualify an applicant from employment. We are a drug-free workplace. We are an EEO/ AA employer. Job seekers will be given consideration without regard to their disability or protected veteran status."