Body Shop Estimator / Adjuster - Dover Collision

Body Shop Estimator / Collision Center Estimator / Auto Insurance Adjuster

Extremely Competitive Salaries & Incentives - Top Benefits- 401k - Paid Vacations & Holidays - Employee Discounts

We see our customers after experiencing one of their worst days.....A CAR ACCIDENT! Here at Hertrich Collision Centers we strive to make that terrible day turn into the best customer service experience they deserve. By paying attention, to our customers' needs and wants while going beyond our desire to help.

Do you genuinely enjoy helping others?....Do you truly care about those around you in their time of need?......

Then continue reading, The Hertrich Collision Centers are what you have been looking for.

Estimator / Adjuster Responsibilities:

• Greet all customers/vendors in professional and courteous manner
• Automotive Body Shop Estimators examine and inspect damaged vehicles and create estimates for repair costs to restore the vehicles to pre-loss condition
• Prepare damage reports in an accurate and efficient manner
• Computes cost of replacement parts and labor to restore vehicle to condition specified by customer
• Develop and maintain an excellent working relationship with insurance industry, fleets, manufacturers, their representatives and customers
• Obtain signatures, process paperwork, and computer entries according to company standards
• Keeps customer informed and updated on the status throughout repair
• Dispatches and maintains an organized workload
• Other duties as instructed by management

Estimator / Adjusters Qualifications:

• 3 years of prior automotive body shop estimating/ collision center estimator/ insurance adjuster/ collision center adjuster experience
• Effective communication and written skills to provide excellent customer service
• Confidence in handling high volumes under pressure
• A good outstanding of vehicle repair and insurance process to effectively communicate with customer, insurer, and repair personnel
• Knowledge and experience working with insurance companies, preferred
• Strong organization and computer skills
• High School diploma or equivalent required, continued field related education is preferred
• Must have a valid driver's license with few to no points

Did you know?

The Hertrich Family of Dealerships, along with our Collision Centers, is a family-owned and operated organization with a strong financial foundation and over 50 years in the automotive industry. We represent the most complete line of multi-franchise dealerships in Delaware and the Eastern Shore area and have over 22 locations and 5 Collision Centers in the tri-state area. Our associates enjoy a fast-paced culture with top salaries and incentives, paid vacation/holiday/personal time off, paid training, longevity bonuses, 401k with company match, employee purchase discounts, Medical, Dental, Vision, Disability, Life Insurance and more.

"Offers of employment are conditional. Candidates must successfully complete a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check. A criminal record will not automatically disqualify an applicant from employment. We are a drug-free workplace. We are an EEO/ AA employer. Job seekers will be given consideration without regard to their disability or protected veteran status."