What are the responsibilities and job description for the Sr Business Analyst - BI position at Hertz?
Job Description
Sr. Business Analyst, BI
JOB PURPOSE:
The IT Senior Business Analyst will play a significant role to help drive our growth and success. With our commitment to improving the customer experience, it is our business analysts who seek out, develop, and help implement strategic initiatives for improved efficiency and productivity. We're currently searching for an experienced senior business analyst to help guide our organization into the future. From researching progressive systems solutions to evaluating their impact, our ideal candidate is a detailed planner, expert communicator, and a top-notch analyst. They should be wholly committed to the discovery and development of innovative solutions in an ever-changing digital landscape.
The IT Senior Business Analyst, BI Specialist will manage requirements related to one or more of our enterprise data platforms, data governance, BI and reporting, and master data management initiatives. Primary responsibilities include understanding and collaborating with our stakeholders on BI and analytics requirements and guiding the technical teams to meet these needs, in addition to core business analyst responsibilities.
BUSINESS IMPACT:
This role has an impact on our operational capabilities, business services and ability to service customers.
Job Contributions- what wilL you do
TECHNICAL LEADERSHIP
Core Business Analyst Responsibilities
Specialized BI and Analytics Responsibilities
TEAMWORK & COMMUNICATION
CONTROL & AUDIT
CONTINUOUS IMPROVEMENT
Experience and Qualifications
SCALE & SCOPE:
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
JOB PURPOSE:
The IT Senior Business Analyst will play a significant role to help drive our growth and success. With our commitment to improving the customer experience, it is our business analysts who seek out, develop, and help implement strategic initiatives for improved efficiency and productivity. We're currently searching for an experienced senior business analyst to help guide our organization into the future. From researching progressive systems solutions to evaluating their impact, our ideal candidate is a detailed planner, expert communicator, and a top-notch analyst. They should be wholly committed to the discovery and development of innovative solutions in an ever-changing digital landscape.
The IT Senior Business Analyst, BI Specialist will manage requirements related to one or more of our enterprise data platforms, data governance, BI and reporting, and master data management initiatives. Primary responsibilities include understanding and collaborating with our stakeholders on BI and analytics requirements and guiding the technical teams to meet these needs, in addition to core business analyst responsibilities.
BUSINESS IMPACT:
This role has an impact on our operational capabilities, business services and ability to service customers.
Job Contributions- what wilL you do
TECHNICAL LEADERSHIP
Core Business Analyst Responsibilities
- Drive identification of requirements across business units and identify substandard system processes through analysis and evaluation
- Serve as thought leader for technical business processes, collaborate on developing forward-thinking systems prototypes and business processes that promote increased efficiency and productivity in the Enterprise
- Perform, evaluate, and communicate thorough quality assurance at every stage of projects
- Manage requirements elicitation, analysis and documentation processes to capture business and end user needs. Prioritize needs within and across projects based on business impact
- Support business case creation and work to create documentation required to get new projects and enhancements approved through Project Management Office (PMO)
- Communicate solution trade-offs to business partners to frame and influence project decisions
- Engage delivery teams to communicate solution vision and priorities
- Promote established standards and consistency
- Promote usability standards and design solutions with a high-quality, effortless UX
- Proactively monitor industry, functional, and technology trends to guide business partners on emerging opportunities
- Assess the risks of solution options and develop plans to mitigate them
- Support enterprise BI strategy and organizational change management
- Define, set up, and execute test cases to validate that the solution meets Business requirements
- Provide consultative support and advice on technology projects led by business partners
- Coach employees to make use of technology and information
Specialized BI and Analytics Responsibilities
- Work with business partners to understand BI reporting and analytical requirements
- Identify the source of data and establish mapping document
- Provide technical support on ad-hoc queries on usage of BI application
- Assist users on building ad-hoc reports and analysis
- Envision future use cases for reporting and analytical solutions
- Identify new opportunities to leverage data, integrate and enhance business value
- Coordinate with data owners to ensure data accessibility and quality
TEAMWORK & COMMUNICATION
- Superior & demonstrated team building & development skills to harness powerful teams
- Ability to communicate effectively with different levels of leadership within the organization
- Provide timely updates so that progress against each individual incident can be updated as required
- Write and review high quality technical documentation
- Write and review Procedural documentation
CONTROL & AUDIT
- Ensures their workstation and all processes and procedures, follow organization standards
CONTINUOUS IMPROVEMENT
- Encourages and maintains a 'Best practice sharing culture', always striving to find ways to improve service and change mind set
Experience and Qualifications
- Bachelor's in IT, Computer Science, or related field or equivalent experience
- 7 years of proven experience in an analytics and systems development capacity
- Proficiency with SQL and BI platforms like Congos, Tableau, Oracle BI, and WebFOCUS
- Proficiency with Agile methodology
- Experience working with JIRA, Confluence is a must.
- Strong understanding of Data warehouse concepts
- Ability to guide solution design to meet business needs
- Proficiency in technology management
- Deep understanding of BI platforms
- Analytical and problem-solving skills and attention to detail
- Understanding of business context and objectives
- Ability to communicate technical concepts in plain language
- Influencing skills and demonstrated ability to engage both developers and business partners to achieve target outcomes
- Experience with Business Analysis
- Prefer experience in other IT roles or functions such as quality assurance/testing, development, enterprise architecture, or project management
- Experience working on a project using Agile or iterative methods
- Scrum master certification preferred
- Prefer travel industry experience
- Excellent written and verbal communication skills
SCALE & SCOPE:
- Job Family: Technology
- Reports to: Dir BI Platforms
- Direct Reports: 0
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
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