Administrative Assistant

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

We offer a comprehensive benefits package including outstanding education assistance programs.  To learn more about Herzing University and our values, visit us at: https://www.youtube.com/watch?v=FusbVnks_YQ

EDUCATION and/or EXPERIENCE REQUIREMENTS:

• Associate’s degree, or equivalent experience. Bachelor's degree preferred.
• Works independently and takes initiative to seek additional assignments.
• Minimum of three years of experience in an administrative support role.
• At least 2 years of experience in a dental office  (front desk, billing, patient care coordination, dental assisting, etc.) prefered.

PRIMARY DUTIES AND RESPONSIBILITIES:

This description encompasses all administrative duties, though not all duties apply to each Administrative Assistant III.  Duties may vary by location and/or manager.

Administrative Duties and Responsibilities

• Serve as a resource to students, staff, faculty and management.
• Perform administrative support tasks, such as, proofreading and transcribing handwritten information for data entry or preparation of documents.
• Perform filing, record maintenance, data entry, or running reports.
• Prepare information packets for interview rooms and orientation.
• Administer various employment and/or enrollment examinations as needed.
• Operate a variety of standard office machines, including a personal computer, fax, calculator, shredder and photocopy machine. Provide maintenance for the office machines and postage meter.
• Sort and distribute incoming mail. Prepare outgoing mail and shipping of packages. May be responsible for ordering postage or packaging supplies.
• Assist various departments with follow-up correspondence, document tracking, general communication, and helps maintain distribution groups and shared calendars.
• Coordinate campus events, retreats, and/or staff meetings. May include ordering food/beverages.
• Monitor inventory levels and requisition of supplies and equipment, as needed.
• Purchase offices supplies, order business cards, and process purchase orders and invoices.
• Schedule meetings, reserve or manage reservations of conference rooms and other resources. May involve making travel arrangements.

Front Desk/Receptionist Duties and Responsibilities

• Operate multi-line switchboard: answer high volume of incoming calls, screen and forward calls, provide information and/or take messages. Relay both written and verbal messages. Route emergency calls appropriately and immediately.
• Greet guests who visit the campus, determine nature and purpose of the visit, notify appropriate staff and direct the person as appropriate.
• Communicate with students, faculty, staff and other individuals to answer questions, disseminate explanation of information, take messages and address complaints, with a positive, professional and pleasant disposition.

Other Duties and Responsibilities

• May be tasked with delegating and providing instruction of assignments to student workers or other administrative staff.
• May be assigned duties related to running the front desk or reception as part of their regular duties, or to fill in as needed for back-up coverage.
• Other duties as assigned to keep the location’s operations running smoothly.

Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect.  It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.

It is the university’s practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2 status, disability status, age, national origin, veteran status, or any other status protected by law. https://www.herzing.edu/about/diversity

Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix.