Fleet Care Engineer

Fleet Service's, driving the energy transformation

Salisbury, NC, US

Driving the energy transformation is critical to reducing climate change. To limit climate risks, it is necessary to reduce the amount of CO2 released into the atmosphere.

Our Fleet Service group plays an important role in driving that transformation.

Hexagon Agility, a leading global provider of clean fuel solutions, is driving the energy transformation in the transport sector. Our technology enables hard to decarbonize segments – such as trucks and buses – to move from diesel to cleaner fuel alternatives.

We are looking for an ambitious and driven colleague that wants to work closely with our global Field Service Engineering team.

To learn more about Hexagon Agility, please visit our website at www.hexagonagility.com

Job Summary:

The Fleet Care Engineer primary responsibility will be to support field service with repair activities and documentation needs and development of special products needed for field service technicians or customers. The service readiness engineer will have time split between supporting field work including service work, MAE, and improvements to the process as well as supporting design engineering functions within both HTS as well as MP product development. The service engineer will have the responsibility of leading projects related to warranty or service. This will require organization of needed materials and installation.

This work will include but is not limited to disassembly and reassembly of TITAN® modules, troubleshooting issues and creating solutions while working with the highest regard for safety due to; nature of the product, weather conditions and operating of various lifts (i.e. forklift, all terrain and man lifts). Additional responsibility will include supporting all warranty and service work of mobile pipeline products.

Duties and responsibilities

• Lead the strategy for service of upcoming products thru inter and intra departmental communications
• Monitor change requests and route the necessary actions throughout the service group.
• Provide technical interface to the documentation team
• Lead design for serviceability input of new products
• Manage and distribute Internal Support Requests for action as necessary
• Research options and sales volumes of products for refurbishment packages

Required Experience/Knowledge

• Physical requirements include the focus and ability to perform any of the work involved in the design and building of alternative fuel systems including installation, diagnosis and repair.
• Experience in alternative fueled vehicle fuel systems is a strong benefit
• Program Management skills a plus
• Comfortable working in a fast paced, low volume niche product environment
• Proficient in 3D CAD design software review, design capability a benefit
• Proficient in ERP required, IFS experience a benefit

Qualifications

Degree Requirements: BS in Engineering

Certification Requirements: NA

Previous Experience: 5 Years

Travel Requirements: 20%

On Call Requirements: 20%

Working conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock or flammable mixtures.

The noise level in the work environment is usually moderate.

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk and talk or hear. The employee frequently is required to stand. The employee is occasionally required to sit; use hands to reach, handle, or feel objects, tools, or controls; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Specific smell ability is required; recognize the smell of propane.

Disclaimer:

The above statements are intended to indicate the general nature and level of work performed by employees within this position. They are not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, skills, and qualifications required of employees assigned to this job.

Hexagon Agility is an equal opportunity and affirmative action employer and ensures that all qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, disability or veteran status.