What are the responsibilities and job description for the IT Administrator position at HHS Technology Group?
HHS Technology Group (HTG) creates software specific to the healthcare insurance domain. We implement transformational complex solutions that leverage data science to modernize technology and improve profitability for our enterprise level clients. HTG's flagship products are Discover your Provider (DyP) and Discover your Data (DyD).
HHS Technology Group (HTG) specializes in the healthcare insurance domain creating transformational complex software that leverage data science to modernize technology and improve profitability for our enterprise level clients. HTG's flagship products are Discover your Provider (DyP) and Discover your Data (DyD).
HHS Technology is seeking an IT ADMINISTRATOR to join our team responsible for the administration of desktop (hardware & software) support and maintain enterprise operations in a multi-site, cross platform environment.
Position Description:
Currently seeking an IT Administrator The ideal candidate must thrive in a fast-paced, ever changing, entrepreneurial environment. Individual must be able to work independently as well as collaboratively. Must be resourceful and a creative thinker, confident and able to express ideas in an articulate, well thought out manner. Ability to multi-task and prioritize your own work is a must with an emphasis on excellent customer service. Healthcare industry experience is a plus.
Essential Duties and Responsibilities:
- Level 1 support for hardware/software/network issues for employees and contractors
- Configuration and deployment of new laptops and desktops in a standardized fashion
- User account administration (creation, password resets, permissions changes and deletions)
- End user technical onboarding and training
- Asset management and tracking of hardware and software licensing
- Basic network and server troubleshooting and configuration
- Issue tracking using IT ticketing system
- Basic operation of on-site backup systems
- Laptop/Desktop PC imaging
Qualifications:
- 5 years of desktop support and administration experience
- High School Diploma required with bachelor’s degree in computer science or related field is desired.
- Extensive knowledge of desktop administration fundamentals including MS Office, email systems, hardware troubleshooting, virus scanning, basic network troubleshooting and VPN.
- Experience with VoIP technology
- Experience in a multi-site enterprise environment
- Experience in remote desktop support
Required Skills:
- Microsoft Windows 10 desktop
- Apple OS X desktop
- Microsoft Office Suite (2016, 2019, and 365), Adobe
- LAN: Wireless Networking, VPN, Workgroup Network Switches, Wiring
- Endpoint Protection: AntiVirus, Malware, etc.
- Basic TCP/IP
Additional Preferred Skills:
- Beginner AWS, MS Project, MS Visio; Microsoft Server 2016/2019, Linux, Beginner Atlassian/Jira/Confluence administration
Certifications Preferred:
- CompTIA A ; CompTIA Network ; Microsoft; Apple
Employee benefits at HHS Tech Group are very comprehensive and competitive. We match 100% of your 401K contributions (up to 6% of salary) with no vesting period, unlimited PTO policy, fully paid premiums on dental, vision, life insurance, and dental insurance. Employee contributions to medical plan are very affordable as HTG sponsors a great deal of the premium.
HTG values and appreciates our talented technical teams, each team member is a critical asset and directly impacts our success and growth. We recognize and know YOUR WORTH! HTG fosters a culture that supports and encourages career advancement and promotion.
HHS Technology Group creates software products in the healthcare insurance domain. Our software, Discover your Provider (DyP) and Discover your Data (DyD) ensure seamless modernization of monolithic, antiquated systems and leverages data science to give our customers intelligent insight of data trends pertaining to paid insurance claims. HHS Technology Group has become a valued and trusted systems integration partner for several departments within a number of State Governments. HHS Technology Group’s flagship product, Discover your Provider (DyP) is a provider relations/provider enrollment solution. Components of this modular software can be re-purposed or built upon to deliver cloud based technical web services solutions. The intense growth and tremendous financial forecast we are experiencing at HHS Technology Group can largely be attributed to our successes on these initiatives.
HHS Tech Group employees enjoy a very comprehensive and competitive benefit package:
• Company sponsored premiums on dental, vision, life insurance, and disability insurance. Monthly match on HSA and FSA if opted
• Generous 401k matching program - 100% match on contributions up to 6% of your salary - no vesting period
• Generously sponsored Medical Insurance premiums (Cigna PPO or Cigna HSA)
Salary : $55,000 - $59,999