Seasonal Sales Associate

About us

Hickory Farms

Job description

SUMMARY

The Seasonal Sales Associate is responsible for approaching and greeting every customer. Sales Associates will engage the public and provide outstanding customer service to maximize sales and increase customer loyalty. They report to the Seasonal Store Manager at their store location.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Primarily responsible for engaging with and selling to customers

· Must have extensive product knowledge

· The ideal candidate is motivated, enjoys working one-on-one with customers and thrives in an independent work environment

· Demonstrates professionalism and a high level of service so that customers leave with a positive image of Hickory Farms and our products

· Achieves personal sales goals while supporting the goals of the team

· Maintains and restocks product as directed, to ensure location appearance is attractive and well merchandised

· Must adhere to all cash handling and loss prevention policies and procedures

· Always demonstrates a high degree of energy and enthusiasm in a professional manner while on duty

· Resolves customer complaints in a prompt and courteous manner

· Must wear the apron provided by the company and comply with dress code standards outlined in the Seasonal Employee Handbook

· Demonstrates a high degree of safety awareness while performing job duties and adheres to all company safety and loss prevention programs

· Reports all injuries with customers or sales associates to the Seasonal Store Manager immediately

· Notifies the Seasonal Store Manager of any safety hazards and works with him/her to correct the hazards

· Transacts in the Point of Service (POS) register; Keys sale/return/exchange transactions

· Disposes of trash in the correct store or mall designated areas

· Performs all other tasks and duties assigned by the Seasonal Store Manager to support the needs of the business

· Completes all company assigned training assignments, courses and materials

EDUCATION and/or EXPERIENCE

· Must be 18 years old at the time of hire

· Previous retail experience a plus

SUPERVISORY RESPONSIBILITES

· Directly Supervises: N/A

CRITICAL COMPETENCIES FOR SUCCESS

· Passion for people

· Integrity/Honesty

· Positive attitude and proactively handle customer concerns

· Excellent communication and interpersonal skills

· High level of ownership, dependability and initiative

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires constant moving and standing. Must be able to stand for at least two consecutive hours. *** While performing the duties of this job, the employee is regularly required to walk, stand, use their hands and fingers, grasp, reach, climb, lift, stoop, kneel, crouch, talk, hear and use repetitive motions.

Physical Requirements: Medium Work: Exerting up to 42 pounds of force occasionally, and/or up to 25-35 pounds of force frequently, and up to 10 pounds of force constantly to move objects.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those in which the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Most work is performed in a normal retail mall environment. The environment is a high traffic area in the mall with increased activity during evenings, weekends, and holidays. Worker is subject to hazards and occasional exposure to weather and to hot and cold temperatures.

This job description may be modified at any time to support company management or operational requirements

Job Types: Part-time, Temporary

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Day shift
• Holidays
• Night shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location