What are the responsibilities and job description for the Budtender position at Higher Breed?
Budtender
Job Title: Budtender
Location: Breedsville / South Haven, MI
Company: Higher Breed
About Us: Higher Breed is a reputable cannabis dispensary dedicated to providing high-quality products and exceptional customer service to our clientele. We pride ourselves on creating a welcoming and informative environment for both medical patients and recreational users. Additionally, we are committed to employee development and community engagement as we expand our operations to New Jersey, Michigan, and other states.
Position Overview: We are seeking self-motivated individuals to join our team as Budtenders. The Budtender will play a crucial role in providing excellent customer service, educating customers about cannabis products, and contributing to our expansion efforts. This position offers opportunities for career development and advancement within our organization for those who share our mission and values along with a passion for cannabis.
Responsibilities:
- Open and close store (by yourself once fully trained).
- Greet and welcome customers with a positive attitude.
- Check-in legal cannabis consumers by scanning and checking valid forms of ID.
- Complete all initial product/sales and systems training.
- Provide personalized assistance and product recommendations based on customer. preferences. If you have previous sales experience in upselling this will come more naturally.
- Educate customers about various cannabis strains, products, and consumption methods.
- Ask for customer emails and build consumer and patient relationships to gather a loyal consumer base and foster trust.
- Accurately weigh, label and package cannabis products for sale.
- Process transactions efficiently using the point-of-sale system.
- Participate in ongoing training programs and professional development opportunities to improve your leadership, technical, and sales skills and help to train new coworkers.
- Handle customer complaints if they arise.
- Contribute to community engagement initiatives and promotional events.
- Check shifts for future workdays and alert the general manager if you have any scheduling conflicts.
- Complete Daily Budtender Checklist:
- Maintain a clean and organized store environment, by restocking shelves/display cases.
- Sweep/Vacuum/Mop and sanitize all surfaces daily.
- Clean all glass displays daily.
- Clean restroom daily including sink, toilet, floors and refill soap and sanitizer dispensers.
- Restock budtender station with receipt paper, labels, bags, staples, hand sanitizer, etc.
- Check that the lobby has been organized and all reading materials are neatly displayed.
- Log into POS system and set up cash from general manager.
- Shovel snow from parking lot bollards and apply salt to icy areas.
- Sweep the parking lot for cigarette butts and trash several times daily to assure a clean and professional appearance.
- Assist Vendor manager in counting inventory.
Requirements:
- Must be at least 21 years old.
- High school diploma or equivalent.
- Previous sales or customer service experience preferred.
- Knowledge of cannabis strains, products, and consumption methods is preferred.
- Excellent communication and interpersonal skills.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Having a flexible schedule with the ability to work weekends and holidays.
Benefits:
- Competitive hourly wage, plus tips and bonuses.
- Employee discounts on cannabis products.
- Opportunities for advancement and career development.
- Supportive work environment with a focus on employee training and growth.
How to Apply: Interested candidates should submit a resume and cover letter outlining their qualifications and availability.
Higher Breed Cannabis Dispensary is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We are committed to diversity, equity, and inclusion in our workplace. Join us in our mission to provide exceptional service and contribute to the cannabis industry's growth and development.
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Salary : $15