What are the responsibilities and job description for the Customer Support Coordinator position at Hightech Grafix?
Administrative Coordinator for Large Screen Printing & Embroidery Shop in our Customer Success Department
We are a growing family owned company that cares about its employees. Throughout the years our company has successfully grown and continues to grow. We are looking to add more essential personnel to our already amazing team.
The Career
At Our Company; the Administrative Coordinator works as a key member of the Customer Success Team to successfully process customer orders through our system. While our Administrative Coordinator is not in charge of processing orders, they do work hand in hand with our account managers to provide A customer service.
This is an entry level position with the possibility of growth for those who excel and wish to move up in the company. We are proud to promote within!
Responsibilities and Duties
- Data Entry
- Update customers on job status
- Follow up with account managers to have updated status on orders
- Follow up with production crew to have updated status on orders
Qualifications and Skills
- Prior Screen Printing & Embroidery Shop Experience a PLUS but not required.
- A friendly and engaging personality
- Excellent computer and Internet knowledge
- High energy level
- Dependable & Attention to detail
- Quickbooks Knowledge a PLUS but not necessary.
Benefits
We offer Medical, Dental, Vision & Life Insurance. In addition we also provide Sick and Vacation time.
Job Type: Full-time
Pay: $800.00 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
- Office
Application Question(s):
- Do you have any experience working in a Screen Printing & Embroidery Shop? If Yes, please explain.
Education:
- Associate (Required)
Experience:
- QuickBooks: 1 year (Required)
Work Location: In person
Salary : $800