What are the responsibilities and job description for the Customer Service Representative position at Hillsborough Title?
Florida Agency Network is seeking a Receptionist/Customer Service Representative for our high-volume in Clearwater, Florida.
Qualified Candidate will:
- Answer high-volume phone system and direct clients to appropriate party/department
- Provide an outstanding level of customer service at all times
- Greeting and seating clients with a very welcoming personality
- Assist with Earnest money deposits and receipts
- Assist clients with general information
- Order, Organize, and Maintain office supplies
- Etc.
Requirements:
- Maintain professional demeanor and high level of customer service at all times
- Self-motivated individual with at least 1-2 years experience in an office setting/customer service
- 1-2 years experience handling high-volume phone system
- Career-minded
- Outgoing and helpful personality
- Professional appearance
- Punctual and Reliable
- Excellent interpersonal/communication skills (both verbal and written)
- Ability to work in stressful, high pressure situations
- Ability to type 40 WPM
- Strong attention to detail
- Exceptional organizational and time-management skills
- Computer savvy
- Strong team-player
The Florida Agency Network (FAN) is a network of independent real estate title agencies that have formed a strategic alliance to provide shared back office services, pooled resources, and greater geographic coverage throughout the State of Florida. Florida Agency Network’s proud members include: Hillsborough Title, Tampa Bay Title, Paramount Title, Gator Title, Strategic Title, Patriot Title, Total Title Solutions, and International Title Partners.
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