What are the responsibilities and job description for the Housekeeping Supervisor position at Hillside?
Under general supervision, direct and inspect work of housekeepers, janitors and laundry team members, ensuring that quality and cleanliness standards are being met. Coordinates and performs the activities of the housekeeping program to ensure the community is maintained in a sanitary, attractive and orderly condition. As a representative and team member of environmental services department, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.
Work Duties
- Presents and maintains a positive customer service focus when interacting with residents, visitors, vendors and team members;
- Prepares daily and monthly work schedules;
- Takes inventory of stock on hand on a bi-weekly basis; orders housekeeping and laundry supplies;
- Assists in taking visual assessment of residents' homes and apartments; keeps track of the need for carpet and drapery cleaning and/or replacement; inspects quality of housekeeping work;
- Provides instruction, assigning, reviewing, and planning the work of team members, and maintaining standards;
- Works as a hands-on supervisor, assist where necessary to ensure optimum service to residents when necessary by performing job duties of team members;
- Interviews, hires, orients and trains new team members;
- May completes and administers performance appraisals for Housekeeping and Laundry team;
- Counsels and coaches for high performance outcomes;
- Visits new residents and assist them with scheduling of housekeeping;
- May coordinate cleaning of remodels as necessary;
- Responsible for adhering to HIPPA privacy rules and company policies, procedures and practices which require that resident-identifiable health information will only be used to perform the essential functions of this job.
MINIMUM REQUIREMENTS
Education –
- High school diploma or equivalent.
Experience/Training –
- Minimum two years’ experience performing general housekeeping. Prior supervisory experience preferred.
Schedule: Full-time, Mon-Fri 8am-4pm
Pay: $22.00-$27.00 /hr depending on experience
HumanGood offers competitive pay and phenomenal benefits.
- Multiple healthcare insurance plans FSA & HSA.
- 20 days PTO for full-time positions, plus seven company holidays
- 401(k) with company match
- Tuition Reimbursement to promote your career advancement
- Check out the full list at HGcareers.org
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