What are the responsibilities and job description for the F&B Outlets Manager position at Hilton?
DUTIES & FUNCTIONS
- Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, ) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
- Create, recommend and implement promotions, displays, buffet presentations and ideas to capture in house guests and a larger share of the local market.
- Supervise and coordinate activities of outlet employees; hire, train, develop, assess and empower staff to achieve the department's goals.
- Ensure that the F&B operation is clean and in compliance with company, brand, federal, state, and local laws/regulations for example, OSHA, Wage and Hour (tip reporting), Health, Sanitation, Alcohol Beverage Control, hotel and company policies.
- Plan and direct food and beverage preparation and ensure that all products sent from the kitchen and bar are visually inspected to ensure quality and timeliness.
- Estimate food and beverage consumption and demand and order supplies and ingredients
- Monitor, control and manage restaurant and bar costs and expenses according to guidelines
- Ensure proper equipment operation/maintenance.
- Practice and ensure restaurant and bar cleanliness, correct food handling and food storage procedures according to federal, state, local and company regulations.
- Manage loss prevention and security of food and beverage
- Ensure that the restaurant & bar are set-up, organized and cleaned prior to opening and at the end of the shift according to operational policies and standards to ensure guest comfort and satisfaction.
- Take ownership of the department and be ready to step in and support restaurant and other F&B employees as needed to ensure efficient operation.
- Resolve guest’s complaints and answer questions regarding menu items and beverages served
- Take ownership of the department and be ready to step in and support restaurant and other F&B employees as needed to ensure efficient operation.
- Complete and maintain up-to-date alcohol serving class, such as TIPS or other state approved
- Adhere to all local and national liquor laws as well as established company, hotel and brand
- Oversee all meal periods e. breakfast, lunch and dinner.
- Perform duties, special assignments and projects as requested by Executive Chef
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