F&B Outlets Manager

Hilton
Costa Mesa, CA Full Time
POSTED ON 3/27/2023 CLOSED ON 5/31/2023

What are the responsibilities and job description for the F&B Outlets Manager position at Hilton?

DUTIES & FUNCTIONS 

  • Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, ) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
  • Create, recommend and implement promotions, displays, buffet presentations and ideas to capture in house guests and a larger share of the local market.
  • Supervise and coordinate activities of outlet employees; hire, train, develop, assess and empower staff to achieve the department's goals.
  • Ensure that the F&B operation is clean and in compliance with company, brand, federal, state, and local laws/regulations for example, OSHA, Wage and Hour (tip reporting), Health, Sanitation, Alcohol Beverage Control, hotel and company policies.
  • Plan and direct food and beverage preparation and ensure that all products sent from the kitchen and bar are visually inspected to ensure quality and timeliness.
  • Estimate food and beverage consumption and demand and order supplies and ingredients
  • Monitor, control and manage restaurant and bar costs and expenses according to guidelines 
  • Ensure proper equipment operation/maintenance.
  • Practice and ensure restaurant and bar cleanliness, correct food handling and food storage procedures according to federal, state, local and company regulations.
  • Manage loss prevention and security of food and beverage
  • Ensure that the restaurant & bar are set-up, organized and cleaned prior to opening and at the end of the shift according to operational policies and standards to ensure guest comfort and satisfaction.
  • Take ownership of the department and be ready to step in and support restaurant and other F&B employees as needed to ensure efficient operation.
  • Resolve guest’s complaints and answer questions regarding menu items and beverages served
  • Take ownership of the department and be ready to step in and support restaurant and other F&B employees as needed to ensure efficient operation.
  • Complete and maintain up-to-date alcohol serving class, such as TIPS or other state approved
  • Adhere to all local and national liquor laws as well as established company, hotel and brand
  • Oversee all meal periods e. breakfast, lunch and dinner.
  • Perform duties, special assignments and projects as requested by Executive Chef
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