What are the responsibilities and job description for the Housekeeping Room Inspector position at Hilton?
You are the Housekeeping Room Inspector who has a keen eye for detail and an unwavering desire for ensuring the cleanliness of a hotel. Your passion for service excellence drives your enthusiasm for the housekeeping department each and every day. You will be responsible for overseeing the cleaning of guestrooms by the housekeeping staff. You will be responsible for ensuring the highest standards of cleanliness in the guestrooms. Making sure the room is clean and is welcoming home away from home for our guests. The Housekeeping department is the "Heart" of the hotel.
As a Housekeeping Room Inspector, you will
ESSENTIAL TASKS:
- Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner.
- Maintain regular attendance in compliance with service standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
- Comply at all times with service standards and regulations to encourage safe and efficient hotel operations.
- Maintain a warm and friendly demeanor at all times.
- Inspect all rooms assigned to Room Attendants on a daily basis to ensure that standards and productivity levels are being met and maintained.
- Notify Room Attendant(s) of any deficiencies found in the room and note on the attendant’s board. Ensure the Room Attendant returns to the room to correct the deficiency, when applicable. Re-inspect the corrected rooms.
- In the absence of the Executive Housekeeper or Housekeeping Supervisor, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards.
- Ensure records of daily assignments are completed, signed off, and turn into the Housekeeping Office daily.
- Communicate with Guest Services regarding information about discrepant rooms. Physically check the room to determine status.
- Handle items for “Lost and Found” according to the standards.
- Carry an active radio to maintain contact with the Front Office and/or Engineering. Report on the progress of all out-of-order rooms under the Housekeeping Department’s supervision to the Guest Services Manager according to hotel standards.
- Monitor all V.I.P.’s special guests and requests.
- Attend meetings/training as required by management.
- Perform other duties as requested by management.
High school diploma, Minimum of 2 years previous housekeeping experience. To be successful, you will need basic English communication skills. This job requires standing and walking 100% of the time, regularly bending, pushing, pulling, carrying, and the ability to perform repetitive motions for the entire shift. This job requires you to be able to push, pull, or lift a minimum of 50lbs. We administer pre-employment drug testing and background checks.
We Make A Meaningful Difference In The
Lives Of Our Team Members, Who In Turn
Deliver Memorable Customer Experiences And
Produce Exceptional Results For Our Owners
EOE
Salary : $12 - $15
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