Sales Coordinator

***The location for this position is virtual/remote***

This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a Sales Coordinator you will support these areas which are at the core of Hilton's "commercial engine" and are important to Hilton's ability to achieve profitable growth. On the Sales & Commercial team, reporting to the Director of Group Sales, you will work on projects including the resort expansion and enhancement roll out to the group leisure customers, expense management, and support the resort future group and leisure positioning targets.

 
HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. Hilton’s leadership development framework focuses on developing skills and business insight through a range of programs and approaches to meet varying learning needs and preferences.

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Support the group and leisure sales team with contracting, proposals, reporting, and sales systems.
• Coordinate internal and external communications.
• Help handle RFPs and Preferred Agreements and act as a liaison between sales teams, hotels, and customers.
• Manage department supplies, expenses, schedules, forecasts, month-end closing, ad-hoc inquiries, and administrative tasks.
• Maintain internal/external letters, forms, bookings, contracts, resumes, room lists, schedules, and mail assisting with email correspondence directed by managers.
• Review and update wholesale media, group accounts, and account development plans.
• Assist on other administrative responsibilities when required and directed.

How you will collaborate with others:

• Organize event participation, meetings, and travel plans, ensuring accurate documentation of activities and arrangements.
• Be the backup support for Sales Analyst, participate in relevant events, and serve as a point of contact in the absence of sales personnel.
• Host virtual calls, manage post-event surveys, and collaborate with the Marketing team on assets for Sales Managers and Directors.
• Liaise with property teams and island partners and National Sales representatives, coordinating team and client activities.

What projects you will take ownership of:

• Manage expenses, invoice process, and maintain controllable expenses for the Sales and Marketing Department, including budget preparation and tracking, P&L forecasting, closing, and reporting.
• Support the team by assisting with legal and contracting language inquiries and contributing to the preparation of sales presentations and communication updates.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Minimum two (2) years hotel professional experience is required
• Advanced knowledge of Microsoft Office (including MS Teams, Outlook, Excel & PowerPoint)
• You are fluent in English with excellent communication skills (presentations, written, and verbal)
• Travel up to 10%

It would be useful if you have:

• Experience organizing and managing multiple projects
• Hold a two-year track record in Full Service hotel Sales and Marketing
• Familiarity with Hilton computer systems, including Delphi FDC/Salesforce
• Additional language skills are a bonus, particularly with Dutch, Spanish, Papiamento, or Portuguese
• BA/BS Bachelor’s Degree

WHAT IT IS LIKE WORKING FOR HILTON

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. Hilton’s commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance our effectiveness in attracting Team Members, customers, corporate partners, and owners.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”),  a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The hourly rate for this role is $26.44 and is determined based on applicable and specialized experience and location. #LI-REMOTE