Infrastructure Analyst

Overview

When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.

Responsibilities

As the Infrastructure Analyst with Hines, you will manage infrastructure installation request from initiation to closure.  Responsibilities include, but are not limited to:

• Manages infrastructure installation requests from initiation to closure.

• Reports to the Infrastructure Manager.

• Supports building Power Downs/Single Sided Events.

• Certify infrastructure network connections and peripherals prior to handing off to DCS.

• Interface with the BAU team to provide any additional infrastructure

• Interface with the BU’s, Hines engineering.

• Coordinates work requests with electrical contractor to ensure all Service Levels are met.

• Provides detailed estimates of assigned projects, documents requirements through direct communication with other members of IT or Project Management team as well as interpretation of schematics and drawings.

• Create Tickets/TCMs & monitor for approval, Closeout/Cancel them once work is complete.

• Coordinate power remediation from start to completion.

• Assist with rack level capacity management and MOA monitoring.

• Participate in any and all meetings pertaining to BAU or projects INF work.

• Provides Root Cause Analysis reports regarding power issues.

• Coordinate the Infrastructure Installs including but not limited to the following:

  • Survey for Power installs.

  • Infrastructure & Rack installs.

  • Survey for Infrastructure Cabling (Fiber and copper).

  • New Data Center Build-outs.

Qualifications

Minimum Requirements include:

• High school diploma or equivalent from an accredited institution.
• Two or more years of data center experience.
• Advanced knowledge of Microsoft Office.
• Excellent written and verbal communication skills.
• Will be based out of Ashburn, VA.
• Ability to work a flexible scheduling including weekends.
• Ability to work an on-call schedule and be available by phone 24/7.
• Available for any INF power event: power downs, single sided events, etc. 
• Possible travel to New Jersey.

Closing

Hines is a privately owned global real estate investment firm founded in 1957 with a presence in 285 cities in 28 countries. Hines oversees investment assets under management totaling approximately $90.3 billion¹. In addition, Hines provides third-party property-level services to 373 properties totaling 114.2 million square feet. Historically, Hines has developed, redeveloped or acquired approximately 1,530 properties, totaling over 511 million square feet. The firm currently has more than 198 developments underway around the world. With extensive experience in investments across the risk spectrum and all property types, and a foundational commitment to ESG, Hines is one of the largest and most-respected real estate organizations in the world. Visit www.hines.com for more information. ¹Includes both the global Hines organization as well as RIA AUM as of December 31, 2021.

We are an equal opportunity employer and support workforce diversity.

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